We performed a comparison between CrowdStrike Falcon and Trend Micro XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: CrowdStrike Falcon stands out for its minimal impact on system performance, optimal resource utilization, and precise detection of threats. Trend Micro XDR is commended for its holistic approach to preventing, real-time visualization, and ability to prioritize network-based detection and response. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships.
Service and Support: CrowdStrike Falcon's customer service has been commended for its promptness and assistance. Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations.
Ease of Deployment: CrowdStrike Falcon's setup is considered to be simple and efficient, with varying deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable. The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals.
Pricing: Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive. Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable.
ROI: CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the necessity for onsite servers. Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention.
Comparison Results: Our users prefer CrowdStrike Falcon over Trend Micro XDR for its setup process, lightweight design, efficient resource usage, and accurate threat detection. It also offers useful features like Overwatch and a user-friendly dashboard.
"The comprehensiveness of Microsoft's threat detection is good."
"The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI."
"The product is very easy to use."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"The threat intelligence is excellent."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The malware protection is the most valuable feature of CrowdStrike Falcon."
"The solution has improved my organization by automating the detection and reporting of unwanted applications so we're aware of them and can respond appropriately."
"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."
"It has an extremely low footprint, so it has got minimum impact on the user end points in terms of CPU and memory usage."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"The initial setup is very simple."
"There's almost no maintenance required. It's very low if there's any at all."
"CrowdStrike Falcon's most valuable feature is the fact that it's not getting in the way of our workforce and their workflow."
"The setup is fairly simple."
"One of the features I like in Trend Micro XDR is that you can drill down on the root-cause analysis for anything you find on the solution. I also like that it works for detection purposes. Behavior analytics is also what I like most about Trend Micro XDR. I love that it has features such as behavior detection, program detection, and memory scanning. By default, the solution protects against spyware, apart from the normal virus scan. Smart Scan and DLP are also available in Trend Micro XDR which I like as well."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"I like Vision One's observed attack techniques feature. It lets you see what an attacker is doing, how they have tried to exploit a machine, or how malicious code is operating. It helps us discover indicators of compromise so we can write better rules for detection."
"We had previously deployed on-premises, and all we had to do was access the designated console and click a button to migrate all on-premises agents to cloud agents."
"We haven't had any issues with configurations or customizations."
"Trend Micro XDR is stable, scalable, and reasonably priced."
"It has the feature to track an attack back. If there is an incident or an attack occurs, you can get a bird's eye view of that attack. You can see how the attackers came in and how they managed the attack. You can trace an attack. If you are giving a presentation to the management, you can easily show it to them in a live environment how the attackers came, which is amazing."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"The price should be adjustable by region."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"The mobile app support for Android and iOS is difficult and needs improvement."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"One of the biggest downsides of Microsoft products, in general, is that the menus are often difficult to find, as they tend to move from place to place between versions."
"The tool gives inconsistent answers and crashes a lot."
"It would be helpful if the solution could scan faster when it comes to scanning attachments to emails."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"The GUI can use improvement, it's cloud-based so sometimes the interface can be a bit slow. The interface could use a little bit more speed."
"I would like them to improve the correlation of data in the search algorithms. When we run an investigation, malware, phishing, etc., I want to look at multiple endpoints at once to correlate that data to see the likenesses, e.g., how are they not alike or what systems and processes are running across those systems? I don't want to have to run the same search in their Spotlight module five, 10, 15, or 100 times to get 100 different results, copy that data out, and then correlate it on my own. In a very simple way, I want to be able to load up a comma-delimited list giving me the spotlight data on these X amount of hosts, letting me search for it quickly. We have had to go back to CrowdStrike, and say, "Our search are taking far too long for even one host." They did bump up the cores and that did improve performance, but it is still kind of slow to get that Spotlight data. That is probably our biggest pain point. I think that needs some help. I understand this kind of information access is probably not the easiest thing to do. It is probably a big ask depending on how their back-end is setup."
"It does take more time to scan than other solutions."
"The ability to receive text alerts natively in the console would be kind of cool."
"In terms of features, I would like them to add detailed logging functionality in CrowdStrike. Currently, CrowdStrike detects the threats immediately based on the IOCs and the signature-based policies or many threat behaviors, but in terms of logging those threats, it is not very good. The information that they provide in the logs is very little. They can build more analytics into it."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"The management reporting functionality needs to be improved."
"It would be better if it were more user-friendly. It would also be better if the implementation were more straightforward."
"Trend Micro doesn't have the next-generation firewall."
"I would like to have more integration with mobile device management."
"There isn't a lot I'd do to change it. The web interface could be improved to sort of make it a little easier to manage multiple clients out of one location. It could also be made a bit easier to sort of manage the licensing side of it."
"It is very expensive."
"The support documentation could be more comprehensive."
"Also, XDR should improve its coverage of the latest IOCs. Their suspicious object management works, but the coverage should be improved. It will take one or two months to get those things covered. XDR will detect on a behavioral basis, but these databases will not get updated daily like some other solutions. If you're dealing with new ransomware or malware, it may take around a month before it's covered by Trend Micro."
"They should increase their potential for third-party integrations."
CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews while Trend Vision One is ranked 5th in Endpoint Detection and Response (EDR) with 43 reviews. CrowdStrike Falcon is rated 8.8, while Trend Vision One is rated 8.6. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Fortinet FortiEDR, whereas Trend Vision One is most compared with Trend Vision One Endpoint Security, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Fortinet FortiEDR. See our CrowdStrike Falcon vs. Trend Vision One report.
See our list of best Endpoint Detection and Response (EDR) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.
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