Cisco Umbrella vs Trend Micro Web Security comparison

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Lookout Logo
430 views|323 comparisons
71% willing to recommend
Cisco Logo
19,548 views|13,123 comparisons
97% willing to recommend
Trend Micro Logo
2,199 views|975 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Cisco Umbrella and Trend Micro Web Security based on real PeerSpot user reviews.

Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Umbrella vs. Trend Micro Web Security Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is stable.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."

More Lookout Pros →

"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature.""The most valuable feature for us is the DNS-based protection.""I was able to implement it myself. It was really easy to install. You could install it on a server locally if you want to. If you have the biggest site, you would do that, but for my site, it was just directing all the traffic out through the Cisco Umbrella DNS. It was really handy. When the owners of the company went overseas, I knew that they would be secure because even if they were not on the company network, they would still go through the Cisco Umbrella servers. It was a complete solution for protecting the company with outgoing data.""The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway.""Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature.""Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers.""The solution is very easy to manage. We found the initial setup, for example, to be quite simple.""The feature that we find most valuable is to be able to filter out those web requests that you don't want."

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"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally.""The security of Trend Micro Web Security is good.""The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool.""The solution's scalability is good and we have more than 90 users for it.""It's secure and useful from an administrative point of view, with controllable login monitoring and so on.""The solution's technical support team is responsive.""The most valuable feature is machine learning, which automatically monitors the activity on the machine.""I feel that it is a user-friendly product that provides quick response to users."

More Trend Micro Web Security Pros →

Cons
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"

More Lookout Cons →

"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence.""The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it.""The solution is very expensive in Brazil.""Security, overall, can always be improved.""I would like to see a graphical representation of the entire network.""I'd like to see improvement in its overall integration with all the other platforms. There's some integration between Umbrella and Meraki, but an overall Cisco problem is that there are so many different tools, and finding easy, seamless ways of connecting everything together is always a challenge.""If the security issues are taken care of it would be better.""I am unsure if Cisco Umbrella offers a Windows option for running the server."

More Cisco Umbrella Cons →

"The system should generate reports when an attack has been stopped, contained, or removed.""I would like to see better scalability and better performance.""Setup isn't very straightforward. You must have a certified technical engineer.""The product's scalability is an area of concern where improvements are required.""The stability of the product is an area of concern where improvements are required.""The installation is a little bit complex.""The product should be more secure and stable. It is also not flexible.""The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."

More Trend Micro Web Security Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "​The pricing is fair."
  • "You can request an evaluation license​."
  • "It needs a better price point."
  • "The product is pricey compared to Cisco Firepower."
  • "The price could be lower."
  • "There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
  • "Our costs were negotiated, and they are okay."
  • "Our licensing fees are on a yearly basis."
  • More Cisco Umbrella Pricing and Cost Advice →

  • "I don't remember the exact pricing, but I think that it is approximately $10.00 per user."
  • "There's annual and monthly options for the license. When you're on the managed services option, it's monthly. They're also setting up an option via AWS where there will be a monthly option via the AWS shopfront."
  • "The license is yearly and user based."
  • "We have found this product to be very cost effective. The endpoint product costs roughly $20, and when purchasing the endpoint product, there are multiple other features included."
  • "The solution is expensive in terms of deployment."
  • "I rate the product price a three on a scale of one to ten, where one is cheap, and ten is expensive."
  • "I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price."
  • More Trend Micro Web Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer: Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried.… more »
    Top Answer:Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native… more »
    Top Answer:Cisco Umbrella is easy to monitor, manage, and deploy.
    Top Answer:I would recommend Trend Micro Web Security to organizations looking for an end-to-end security solution. Trend Micro is… more »
    Top Answer:I feel that it is a user-friendly product that provides quick response to users.
    Top Answer:I rate the product's price a five on a scale of one to ten, where one is low price and ten is high price.
    Comparisons
    Also Known As
    CipherCloud
    OpenDNS
    Virus Wall, VirusWall, Trend Micro VirusWall
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Cisco Umbrella offers flexible, cloud-delivered security according to users’ requirements Cisco Umbrella includes secure web gateway, firewall, and cloud access security broker (CASB) functionality all delivered from a single cloud security service. Cisco Umbrella’s protection is extended to devices, remote users, and distributed locations anywhere. As company employees work from many locations and devices, Cisco Umbrella is the easiest way to effectively protect users everywhere in minutes.

    Cisco Umbrella uses machine learning to search for, identify, and even predict malicious domains. By learning from internet activity patterns, this DNS-layer security solution can automatically identify attacker infrastructure being staged for the next threat. These domains are then proactively blocked, protecting networks from potential compromise. Cisco Umbrella analyzes terabytes of data in real time across all markets, geographies, and protocols.

    Cisco Umbrella works with leading IT companies to integrate its security enforcement and intelligence. Built with a bidirectional API, Cisco Umbrella makes it easy to extend protection from on-premises security appliances to cloud controlled devices and sites.

    Cisco Umbrella is suitable for small businesses without dedicated security professionals, as well as for multinational enterprises with complex environments.

    Why use Cisco Umbrella?

    • Simplify security management: Cisco Umbrella is the fastest and easiest way to protect all users within minutes and reduces the number of infections and alerts sent from other security products by stopping threats at the earliest point. With no hardware to install and no software to manually update, ongoing management is simple

    • Reliable reporting: Cisco Umbrella reports show activity for each device or network in the system. Users gain a more complete picture of the security risks facing their organization and can take action to remedy them.

    • Manage and control cloud apps: Umbrella provides visibility into sanctioned and unsanctioned cloud services in use across the enterprise. Users can uncover new services being used, see who is using them, identify potential risk, and block specific applications easily.

    Reviews from Real Users

    Cisco Umbrella stands out among its competitors for a number of reasons. Some of the major ones are its DNS-based protection, ability to protect users no matter where they are located, stability, and high performance.

    Daniel B., a network specialist at Syswind Kft, writes, “We primarily use the solution as cloud security for our branches. It protects us from direct internet outbreaks. It makes for good flexibility. The solution is very easy to manage. We found the initial setup, for example, to be quite simple. Efficient protection on the DNS level and even higher. The sandboxing feature analyses and handles the complicated security risks.”

    Victor M., SOC & Security Services Director at BEST, notes, “It provides security for the remote workers and it helps to improve enterprise security in a very easy way. We mainly enjoy web software protection capabilities. It prevents the end-users from getting into bad sites or sites that potentially could have malware or could be phishing. It helps end-users avoid the wrong sites. The solution works very smoothly. The user interface is good.”

    OpenDNS is a part of Cisco providing a suite of consumer products aimed at making the internet faster, safer, and more reliable.

    Trend Micro Web Security is a cloud-based web security gateway which enables users to focus on strategic security, such as policy and architecture. It provides users with forward-looking threat protection on web threats, URL filtering, and application control. It features cloud app access control, flexible deployment, and a single console that provides advanced security against online threats. Trend Micro Web Security shields your users from cyber threats by employing cross-generational defense methods to detect known and unknown threats. This provides visibility and access control for each of your users on unauthorized cloud applications.

    The solution’s innovative deployment strategy allows you to deploy gateways on premises, in the cloud, or both, ensuring that your users are protected no matter where they are. A single cloud-based administration panel streamlines your workload by allowing you to define policies, manage users, and access reporting all from one place.

    Trend Micro Web Security Features

    Trend Micro Web Security has many valuable key features. Some of the most useful ones include:

    • Gateway HTTPS decryption and anti-malware:  Prevents malware from entering your network, relieving endpoint security of the responsibility.
    • Correlated threat data and web reputation: Trend Micro Smart Protection Network web reputation technology prevents access to malicious websites.
    • Filtering and categorization of URLs: Identifies inappropriate or harmful sites using real-time URL classification and reputation. Blocks access to spyware and phishing-related websites and prevents drive-by downloads.
    • Predictive machine learning and cloud sandboxing: In a secure Trend Micro-hosted sandbox environment, cloud sandboxing allows automatic in-depth simulation and analysis of potentially dangerous attachments, including executables and typical office documents.

    Trend Micro Web Security Benefits

    There are many benefits to implementing Trend Micro Web Security. Some of the biggest advantages the solution offers include:

    • Provides superior security for any device, anywhere: Threats are stopped in the cloud by Trend Micro Web Security before they reach your endpoints. Your users will be safe on any device, including desktop and mobile platforms, and in any location, whether or not they are connected to the corporate network.
    • Cloud application access control: Trend Micro Web Security can detect more than 30,000 cloud services in use and carry out the granular access policies defined by the administrator. This powerful feature allows you to set access controls for individual users or user groups on unsanctioned cloud apps within a schedule, enhancing your company's security and productivity.
    • Flexibility in deployment to meet your needs: This unique deployment strategy gives you the option of deploying the product on premises, in the cloud, or a combination of both. The expense and resource drain associated with backhauling traffic or operating several separate on-premises secure web gateways are eliminated with cloud-based deployment for all users, including on site, branch offices, and remote/mobile users.
    • Centralized management console with a single interface: You can manage and monitor web usage in real time using a single cloud-based management panel. You can manage consolidated and unified policies across both on-premises and cloud-based deployment instances with this single pane of glass. Dashboards and reports that are interactive and customized provide you total visibility into online usage and security data.

    Reviews from Real Users

    Trend Micro Web Security stands out among its competitors for a number of reasons. Two major ones are its robust access security and its stability. PeerSpot users take note of the advantages of these features in their reviews: 

    Hartmut S., IT principal consultant, infrastructure architect, and project manager at EDV-SIMON, writes of the solution, “Web Security's most valuable feature is access security.” He adds, “It's secure and useful from an administrative point of view, with controllable login monitoring and so on.” 

    Nadeem S., CEO at Haniya Technologies, notes, “It's a very stable solution.” He adds, “I would definitely recommend Trend Micro to people looking for an end-to-end security solution. Trend Micro has a good portfolio for security solutions.”

    Sample Customers
    Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
    Landwirtschaftskammer Nordrhein-Westfalen, Mosaic Medical, Okinawa Prefectural Education Center, RAK Investment Authority
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm10%
    Manufacturing Company10%
    Government6%
    REVIEWERS
    Financial Services Firm14%
    Comms Service Provider11%
    Computer Software Company9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Educational Organization17%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company9%
    Financial Services Firm8%
    Retailer7%
    Company Size
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise61%
    REVIEWERS
    Small Business38%
    Midsize Enterprise23%
    Large Enterprise39%
    VISITORS READING REVIEWS
    Small Business19%
    Midsize Enterprise27%
    Large Enterprise54%
    REVIEWERS
    Small Business61%
    Midsize Enterprise22%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise19%
    Large Enterprise53%
    Buyer's Guide
    Cisco Umbrella vs. Trend Micro Web Security
    May 2024
    Find out what your peers are saying about Cisco Umbrella vs. Trend Micro Web Security and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 14 reviews. Cisco Umbrella is rated 8.8, while Trend Micro Web Security is rated 7.8. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Forcepoint Secure Web Gateway, Infoblox Advanced DNS Protection and Fortinet FortiProxy. See our Cisco Umbrella vs. Trend Micro Web Security report.

    See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.

    We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.