We performed a comparison between Cisco Umbrella and Google Cloud DNS based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"I haven't needed to reboot the servers for years due to their excellent stability."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
"When it comes to hybrid work it's pretty effective. We've got the agents. We can protect people inside our building and, when they're using their laptops out in the field, they're still protected. It's working well."
"One of the great advantages of Umbrella DNS is that it's really simple to deploy. It's easy to install, the users do not notice that it's there, and it doesn't interfere with your work. The simplicity and transparency are great advantages of Cisco Umbrella."
"The solution is extremely stable. It has excellent performance."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"Some clients only want DNS security, while others want more of the advanced features that it has available."
"I like the original functionality, which allows for providing secure DNS services."
"The scalability is good."
"Google Cloud DNS continues to evolve based on customer feedback and technological advancements."
"Stability-wise, I rate the solution a ten out of ten."
"It is a scalable solution."
"The initial setup process is easy."
"The tool is well integrated. We don’t need the interface of another provider. The product helps me manage my domain and write in Google Cloud."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"I would like to see a graphical representation of the entire network."
"I would like to have more applications being recorded."
"I would like for them to continue building on IPS and IDS functionalities."
"Security, overall, can always be improved."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
"Something on our end that might make it better is alerting going to our ticketing system. It's not something that we have discussed, but that would be a proactive option for us to provide a learning experience for the staff."
"Their support should be improved. It is necessary that the support is efficient. It is not really easy to get a resolution for an issue from Cisco support. They should be faster and more efficient."
"With any Cisco product, it's the licensing side of things that needs improvement."
"The UI is tricky to understand for people who have not worked with DNS records. People with little to no experience with DNS records can find it hard to understand. For example, you need to know the hallmarks to input records since they need to be matched in a specific format."
"It needs to provide better integration."
"The UX of the product is an area with certain shortcomings where improvements are required."
"The solution's price could be better."
"Migrating away from Google Cloud DNS can be difficult."
"The cost of using Google Cloud DNS can be relatively high compared to other options, especially considering the cloud environment."
Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews while Google Cloud DNS is ranked 6th in Managed DNS with 6 reviews. Cisco Umbrella is rated 8.8, while Google Cloud DNS is rated 8.6. The top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". On the other hand, the top reviewer of Google Cloud DNS writes "Constantly improving and adapting to customer needs". Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG, whereas Google Cloud DNS is most compared with Quad9, Cloudflare DNS, Amazon Route 53, Azure DNS and Verisign Public DNS.
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