We compared Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points based on our user's reviews in several parameters.
Cisco Meraki Wireless LAN is praised for its stability, performance, and visibility, with positive reviews on customer service and ROI. In contrast, Juniper Mist Wireless Access Points are highlighted for reliability, performance, and security, with positive feedback on customer service and ROI. Areas for improvement vary, with Meraki users focusing on signal strength and support, while Mist users mention reliability and performance enhancements.
Features: Cisco Meraki Wireless LAN is praised for stability, good performance, complete visibility, IoT integration, cloud management, and granular device control. Juniper Mist emphasizes reliability, performance, advanced security, seamless integration, and robust coverage.
Pricing and ROI: The setup cost difference between Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points is minimal. Both products have been praised for their affordability and straightforward setup process. Customers have reported that there are no additional expenses or complex procedures involved in setting up either system., Cisco Meraki Wireless LAN has a positive ROI, with improved network performance and enhanced security. It offers ease of deployment and management, reducing operational costs. Users consider it reliable and scalable. On the other hand, Juniper Mist Wireless Access Points provide significant value and benefits, including increased connectivity and network reliability. It offers improved user experiences and seamless connectivity for employees and visitors. Users appreciate the ease of management and configuration, saving time and resources. Overall, it has proven to be a worthwhile investment.
Room for Improvement: Cisco Meraki Wireless LAN has room for improvement in enhancing signal strength and coverage, improving network stability and reliability, enhancing user interface and management features, increasing compatibility with third-party devices, addressing firmware update issues, and providing better customer support. On the other hand, Juniper Mist Wireless Access Points require enhancements in reliability and stability, speed and coverage, setup and configuration processes, and compatibility with various devices and operating systems.
Deployment and customer support: Based on user feedback, the duration required for establishing a new tech solution with Cisco Meraki Wireless LAN varied among users, with some taking a week and others taking three months for both deployment and setup. For Juniper Mist Wireless Access Points, users also reported varying timeframes, with some taking a week for deployment and setup, while others took three months., Cisco Meraki Wireless LAN is known for its exceptional customer service, with prompt and effective assistance from knowledgeable and friendly staff. Users appreciate their efficient issue resolution. On the other hand, Juniper Mist Wireless Access Points also provides highly regarded customer service, offering prompt and effective solutions with a knowledgeable and responsive support team. Users highlight the level of attention and support provided by Juniper Mist.
The summary above is based on 59 interviews we conducted recently with Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points users. To access the review's full transcripts, download our report.
"The product's most beneficial feature impacting network security is the ability to provide centralized security management."
"The most valuable feature is the technology of the security that is offered."
"The most valuable aspect of this solution is the single pane of glass management and reliability."
"I like the status page Cisco added that shows you the health of the wireless connection."
"The most valuable feature is the ease of deployment."
"The monitoring device enables you to see the network health."
"The most valuable features are the multiple types of user groupings and access management."
"The product has been very stable over the years."
"The solution is stable."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"You can easily monitor, manage, and cover all your IT equipment."
"It provides private network access, helping us protect our company’s devices."
"The artificial intelligence feature is very good."
"With Mist, every Wednesday they roll out new features."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"Meraki should share their viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard."
"It would be useful to have a service management platform integrated within this solution where we can measure the customer experience."
"It could be slightly cheaper but it's fine."
"When it comes to switching, Meraki lacks categories of features."
"The integration options with third-party applications need enhancement."
"Recently I have seen that the Meraki access point, maybe due to congestion, just kicks off my customers, mostly when they are in Zoom meetings or Teams meetings and they have to reconnect."
"There is only one particular thing that needs improvement. Sometimes, for example, when you need to open a ticket, although it's under the umbrella of Cisco, you still need to go to the Meraki support."
"If they could work on the Meraki firewall hardware, and add SSL decryption as well as more application control and deep packet inspection, that would be ideal."
"There is room for improvement in terms of support and installation."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The solution is expensive."
"If you want to do more specific stuff, it's a bit limited."
"The pricing should be made cheaper."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"Juniper Mist Wireless Access Points’ support services need improvement."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Cisco Meraki Wireless LAN is ranked 4th in Wireless LAN with 115 reviews while Juniper Mist Wireless Access Points is ranked 10th in Wireless LAN with 15 reviews. Cisco Meraki Wireless LAN is rated 8.2, while Juniper Mist Wireless Access Points is rated 8.8. The top reviewer of Cisco Meraki Wireless LAN writes "Offers good mobility, stability and scalability ". On the other hand, the top reviewer of Juniper Mist Wireless Access Points writes "Offers good performance, good solution and smooth implementation ". Cisco Meraki Wireless LAN is most compared with Aruba Wireless, Ruckus Wireless, Ubiquiti Wireless, Mist AI and Cloud and Cisco Wireless, whereas Juniper Mist Wireless Access Points is most compared with Aruba Wireless, Ruckus Wireless, Cisco Wireless, Ubiquiti WLAN and Mist AI and Cloud. See our Cisco Meraki Wireless LAN vs. Juniper Mist Wireless Access Points report.
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