We performed a comparison between Juniper Mist Wireless Access Points and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The solution is pretty generic and easy to use."
"You can easily monitor, manage, and cover all your IT equipment."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The artificial intelligence feature is very good."
"Its roaming capabilities and the fact that we can have redundant backup controllers are the most valuable. There is a backup controller that is heart beated to the primary. It is also fairly easy to install."
"I am familiar with the brand and it works well."
"It has one of the smoothest operations."
"I really like Ruckus Unleashed, which is the feature that provides a quick solution for me to control the APs."
"Ruckus Wireless is a valuable solution. It's both scalable and reliable."
"Very reliable."
"All IPs can be managed and monitored by the customer from a single console."
"The initial setup is very simple."
"The solution is expensive."
"The price could be better."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"There is room for improvement in terms of support and installation."
"Improving third-party integration is key for Juniper Mist's next release."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The product should include adaptive Wi-Fi to show a more accurate location."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"We use this solution in a certain way, and it works very well. So, I don't expect it to do a lot more, but to do what it's doing probably better or faster. But it's not a problem with the features; it's more the operations."
"The Ruckus platform in general could be improved — it could be more user-friendly."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"There is some strain with Ruckus because of various buyouts involving the company used for data centers and the cluster."
"They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios. When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information. Its price should also be improved. Its price is currently quite high."
"Ruckus seems to have removed the built-in help from the appliance, urging the user to log on to the support web site to obtain it. This is simply a nuisance if one wishes to look up what a particular field on the configuration page does, for example."
"The pricing of the product can be a bit expensive. They should work on making pricing more competitive."
"Ruckus should have an option to migrate existing licenses from an old controller to a new purchase; presently, this is not possible."
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Juniper Mist Wireless Access Points is ranked 10th in Wireless LAN with 15 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. Juniper Mist Wireless Access Points is rated 8.8, while Ruckus Wireless is rated 8.6. The top reviewer of Juniper Mist Wireless Access Points writes "Offers good performance, good solution and smooth implementation ". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". Juniper Mist Wireless Access Points is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, Cisco Wireless, Ubiquiti WLAN and Mist AI and Cloud, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and ExtremeWireless. See our Juniper Mist Wireless Access Points vs. Ruckus Wireless report.
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