We performed a comparison between Cisco ISE (Identity Services Engine) and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Cisco Security Portfolio solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco ISE now competes with any other product in the space because of its centralized and unified highly secure access control with ISE."
"One of the advantages is that you can easily find rogue endpoints. For example, if you don't want to allow any endpoints where you don't know the people plugging into what kind of devices, ISE can give you a big, clear picture, e.g., what kind of endpoints are getting connected to your network. That is one of the advantages."
"Cisco ISE's profiling and posturing features ensure that all devices are compliant with regulatory authorities."
"One of the most important features is the authentication security for the individual connection to the network through their computer or laptop."
"The most valuable feature is 801.1x and another very good feature is the TACACS."
"For my use cases, the in-depth troubleshooting into why a client can't connect or why they failed, is very valuable. I can go back to someone and say, 'Hey, it's not my network. It's their certificates or user error,' or something else."
"Cisco ISE's integration with other external identity servers like Duende is very simple and easy."
"The return on investment we have seen is related to time in terms of troubleshooting. The logs, such as the security logs, inform us of the issues that people have had. ISE has been very instrumental in helping isolate those issues. We've seen a lot of cost savings because we don't have to pay an IT person to waste time doing something that should be instantaneous."
"Umbrella enables customers to be secure. We are happy with this and this is the most important benefit for customers."
"Cisco Umbrella's integration with other solutions has been a great feature in terms of ease of administration. Administration and troubleshooting are faster. The single pane of glass is great as well. Another great feature of Cisco Umbrella is remote browser isolation. With this feature, you open a virtual browser, and it's seamless to the user. If the user ends up going to a bad website that's passed a policy and something bad tries to download, it will not download into the machine because it is a virtual window somewhere in the cloud. You are protected by this feature."
"The solution is extremely stable. It has excellent performance."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"It has the ability to quickly block new threats."
"Provides dependable DNS monitoring of external devices."
"What we like most is security and how easy it is to integrate with other appliances."
"An issue with the product is it tends to have a lot of bugs whenever they release a new release."
"There should be a single button that can be pressed to dismiss all of the alarms at once."
"One of the issues that we used to have was with profiling because we're working with a service provider that uses a lot of bring your own devices."
"I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support."
"Cisco ISE has numerous features that are impractical, and I won't utilize them since they require payment."
"The interface could be more user-friendly and the ability to apply rules to MAC addresses, for example, if I wanted to allow a certain MAC address access at a particular time I cannot make this adjustment."
"I believe that Cisco can improve the way its policies are built because it's a little complex."
"Cisco ISE could be simplified somewhat. I would also prefer certificate-based authentication over confirmation-based authentication for all the processes. It's possible for us to do a workaround, but the process needs to be simplified."
"The product can be pretty expensive."
"It would be good to have more extensions to third-party products and a client for other device types."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"I would like to have more applications being recorded."
"The integration with Cisco could be better."
"Data reporting could be improved."
"Cisco Umbrella should introduce an on-premises device."
"Network connectivity was a bit of a challenge at the beginning, but we were able to get the right help from Cisco."
More Cisco ISE (Identity Services Engine) Pricing and Cost Advice →
Cisco ISE (Identity Services Engine) is ranked 1st in Cisco Security Portfolio with 138 reviews while Cisco Umbrella is ranked 2nd in Cisco Security Portfolio with 108 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection. See our Cisco ISE (Identity Services Engine) vs. Cisco Umbrella report.
See our list of best Cisco Security Portfolio vendors.
We monitor all Cisco Security Portfolio reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.