We performed a comparison between Check Point Web Gateway and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The product covers all the security needs of roaming users."
"Application control gives IT teams an opportunity to set suitable policies that can be used by all teams when coding."
"It offers good security and we use it when we want to implement the best security in an organization due to the fact that it gives us broader visibility."
"The implementation of this tool was straightforward."
"It has an excellent threat prevention mechanism."
"SmartConsole is intuitive."
"You don't have to wander around the tool since it is very simple. You can grab and get a hold of the tool very quickly."
"It's easy to deploy this tool."
"A single pane of glass saves time... This does have a lot of options available for us to see who's doing what, what trends, what errors. We can set up our alerting through it as well. It is definitely a great dashboard."
"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."
"The customer experience is very good, and the product improves security posture."
"Cisco Umbrella is absolutely stable."
"What we like most is security and how easy it is to integrate with other appliances."
"The primary advantage of Cisco Umbrella is its ability to safeguard our users no matter where they are working from - whether it's in the office or remotely, as per the new work model that has emerged globally. This integrated security solution has simplified our lives by combining all the necessary security measures in one product. Additionally, deploying the product is all it takes to protect all our users."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The documentation must be improved."
"Check Point Web Gateway could improve the user interface. It could be made more modern."
"Most of the time, we are struggling when it comes to getting support."
"I would like to be able to see an integration with centralized management services."
"Check Point Web Gateway could add an end point access function."
"There should be an improvement in interface integration."
"The learning curve is complex for new users."
"Perhaps the latency in the administrative part of the portal would be a point of improvement."
"The design of the screens could be improved. Sometimes you're trying to look for information, for what you think is critical that should be on that first screen of the dashboard so that you can quickly take screenshots to have people help out, but you have to hop between screens to find little pieces of evidence."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"They need to improve analytics so they report on more of the specifics of user activity."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"Its on-prem rollout is quite challenging. It needs better coordination with the Internet Service Provider. It is a cloud-based solution, and any endpoint that connects to it has to go through all the gateway ISPs, but some of the ISPs block HTTPS-based DNS. That's where the challenge occurs with Umbrella."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"In my experience with Umbrella support, sometimes the response times take a bit more time than we would like... sometimes, if you go through email, it can take quite a while to get a response."
"Security, overall, can always be improved."
Check Point Web Gateway is ranked 12th in Secure Web Gateways (SWG) with 21 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Check Point Web Gateway is rated 8.4, while Cisco Umbrella is rated 8.8. The top reviewer of Check Point Web Gateway writes "Provides secure perimeter defense and scalability for the banking industry". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Check Point Web Gateway is most compared with Zscaler Internet Access, Symantec Proxy, Cisco Web Security Appliance and Forcepoint Secure Web Gateway, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Infoblox Advanced DNS Protection. See our Check Point Web Gateway vs. Cisco Umbrella report.
See our list of best Secure Web Gateways (SWG) vendors.
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