We performed a comparison between BMC TrueSight Server Automation and Chef based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Autopilot is the most valuable feature."
"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."
"There has been a noticeable increase in productivity for both my organization and clients."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"Maturity makes it a stable product."
"Autopilot is the most valuable feature."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Technical support is good."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The most important feature is the schedulings."
"The solution is stable."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The best feature of the solution is patch automation."
"Chef is a great tool for an automation person who wants to do configuration management with infrastructure as a code."
"The most valuable feature is its easy configuration management, optimization abilities, complete infrastructure and application automation, and its superiority over other similar tools."
"The most important thing is it can handle a 100,000 servers at the same time easily with no time constraints."
"The scalability of the product is quite nice."
"Chef recipes are easy to write and move across different servers and environments."
"Stable and scalable configuration management and automation tool. Installing it is easy. Its most valuable feature is its compliance, e.g. it's very good."
"The most valuable feature is automation."
"Manual deployments came to a halt completely. Server provisioning became lightning fast. Chef-docker enabled us to have fewer sets of source code for different purposes. Configuration management was a breeze and all the servers were as good as immutable servers."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The UI is not user-friendly and has room for improvement."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"They can improve their MAM policies a little bit more and make them more granular. They should include more granular group policies. They are there, but they need to be more granular. Its stability should also be improved. It is not very stable. Sometimes, it shows some inconsistencies across tenants."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"There is no other functionality available to patch the containers that we need to include."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"Resource management on the base servers is sluggish and could be improved."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Scaling the environment during setup at larger organizations with 10,000 employees gets complicated."
"The setup of this suite is very complicated. It needs to be simplified."
"BMC TrueSight Server Automation's scripting needs improvement."
"The agent on the server sometimes acts finicky."
"The AWS monitoring, AWS X-Ray, and some other features could be improved."
"The time that it takes in terms of integration. Cloud integration is comparatively easy, but when it comes to two-link based integrations - like trying to integrate it with any monitoring tools, or maybe some other ticketing tools - it takes longer. That is because most of the out-of-the-box integration of the APIs needs some revisiting."
"I would rate this solution a nine because our use case and whatever we need is there. Ten out of ten is perfect. We have to go to IOD and stuff so they should consider things like this to make it a ten."
"There appears to be no effort to fix the command line utility functionality, which is definitely broken, provides a false positive for a result when you perform the operation, and doesn't work."
"I would like them to add database specific items, configuration items, and migration tools. Not necessarily on the builder side or the actual setup of the system, but more of a migration package for your different database sets, such as MongoDB, your extenders, etc. I want to see how that would function with a transition out to AWS for Aurora services and any of the RDBMS packages."
"Vertical scalability is still good but the horizontal, adding more technologies, platforms, tools, integrations, Chef should take a look into that."
"The solution could improve in managing role-based access. This would be helpful."
More BMC TrueSight Server Automation Pricing and Cost Advice →
BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Chef is ranked 16th in Configuration Management with 18 reviews. BMC TrueSight Server Automation is rated 8.2, while Chef is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Chef writes "Easy configuration management, optimization abilities, and complete infrastructure and application automation". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas Chef is most compared with Jenkins, AWS Systems Manager, Microsoft Azure DevOps, Microsoft Configuration Manager and SaltStack. See our BMC TrueSight Server Automation vs. Chef report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
