We performed a comparison between Bigcommerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"There is a good community of developers for the platform."
"The pipeline and lead management features are the most valuable."
"The solution is quite stable."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"The product is easy to use."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"The dashboards for this solution could be improved."
"The connection with Marketing Cloud should be improved."
"The solution should have more and faster reporting, as well as better performance."
"Salesforce's technical support is not as good as Elastic Path."
"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"In terms of application performance, it could be a bit quicker."
"The solution is expensive."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. Bigcommerce is rated 10.0, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". Bigcommerce is most compared with SAP Commerce Cloud and HCL Digital Commerce, whereas Salesforce Commerce Cloud is most compared with SAP Commerce Cloud, Adobe Commerce, Oracle ATG and Shopify.
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We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.