We performed a comparison between Auvik Network Management (ANM) and Mist AI and Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in Network Monitoring Software."We can manage the entire system across the network and troubleshoot the pain points."
"The first feature that I appreciate is the topology drawing in real time. If our NOC wants to troubleshoot, they can go to the topology map and see that this access point is connected to that switch via that specific port. And when something changes in the topology, it's dynamically updated."
"The most valuable feature is that it will back up the configuration and that it will keep multiple copies of it. If a change is made to the configuration by someone else in my company, for example, and something goes wrong, I can bring up the previous configuration and the current configuration, and it will show me exactly what's different. It greatly reduces the time it would take to troubleshoot because I can pinpoint exactly what was done. I can then either change whatever it may have been or roll back the change."
"It also integrates with our ticketing system. We use ConnectWise and having that integration is valuable for billing and for all-around general management. Having one product that can integrate with everything is valuable because we don't have to worry about building out APIs or custom maps to do that for us."
"Auvik has decreased our mean time to resolution. It's easier to find the devices on the network and pull out the information. Of course, the SNMP is also good to get the logs. It helps in the network debugging or if we have to find any problems."
"The cloud monitoring portion of Auvik that provides visibility into each piece of my infrastructure is the most valuable feature."
"I love that Auvik can automatically back up the configuration of switches and firewalls."
"I like Auvik's alerts. We can configure the alerts for a specific timeframe, i.e., we can set it to alert us when devices have been offline for a specific amount of minutes. If a device or port is flapping, we can ignore it or allow only the first alert to come in and mute the subsequent alerts."
"The extensive personalization and customization options are great because it lets me do a lot. I can set up different permission structures, assign various staff members read-only access and others full access, and customize my notifications."
"Ability to control the access points by groups."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
"Natural language patching is an important feature."
"AI-driven automation helps implement the solution quickly."
"The triangulation feature can be used to determine where a person is in relation to the access point."
"It's really easy to provision and support. Those are its main features."
"Has an extremely good feature set."
"The cost is the most valuable aspect of this solution."
"The Wi-Fi side needs improvement."
"One main feature I would like to see in Auvik is the ability to generate alerts based on specific events appearing in syslog messages."
"Auvik has less AI than what's readily available. I'd like for Auvik to incorporate more AI. I'm definitely a fan of more AI being integrated."
"We had some issues with the licensing. You need to pay for premium to use NetFlow, and we had a problem with them counting the same device multiple times for licensing purposes. It was a little frustrating because the Auvik database in the background didn't see it as a single device even though it came from the same critical hardware and only had one serial number. However, it was in different groups, so it was counted two or three times. It took a while to work with the accounting team to get that sorted."
"The solution can improve by increasing the tech file management capability."
"Configuring alerts is pretty tedious. It would be nice if they had a wizard who walked you through instead of having everything turned on or off from the start."
"It requires a lot of hands-on maintenance when it comes to cleanup. That's probably the biggest problem I've had, because I don't have a dedicated resource to manually clean up stale records. I have a customer where it shows 4,000 devices because of the duplication of devices that I have to clean up."
"The pricing always has room for improvement."
"The actual adding of networks, systems, and everything like that is fairly easy, but the problem that I have is getting the metrics out. Specifically, if you go to the Auvik webpage, sign in, and go through the alerts and everything else, they don't offer any plasma display with a red light, green light, or stop light indicating this device is in an error state, down, etc. To get around this, we have to use their API. I had to code an entire interface to work around that lack of information."
"Configuration could be improved."
"It would be beneficial to have support for the Chinese language."
"Sometimes it takes a lot of time for the access point to connect with the cloud."
"Mist AI and Cloud should improve its integrations."
"Mist AI and Cloud should be marketed more and focus on making partners in the industry."
"There is no local support for Mist in Brazil."
"The inter-functionality with other vendors was a negative for us."
"If there's one thing I'd like to change, it's the pricing. They are quite expensive, but honestly, it's justified by the value they provide. However, for a simple Wi-Fi connectivity with basic security needs, there are alternatives in the market that offer comparable features at a more budget-friendly price."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while Mist AI and Cloud is ranked 7th in Wireless LAN with 21 reviews. Auvik Network Management (ANM) is rated 8.8, while Mist AI and Cloud is rated 7.6. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Mist AI and Cloud writes "A combination of artificial intelligence, machine learning, and data science techniques to optimize user experiences". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Meraki Dashboard, whereas Mist AI and Cloud is most compared with Cisco Meraki Wireless LAN, Aruba Wireless, Cisco Wireless, ExtremeCloud IQ and Ruckus Wireless.
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