We performed a comparison between Appian and WorkFusion based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has very flexible adaptation and the ability to save and automate processes."
"Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"I find the BPM the most valuable feature."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."
"What stands out are the speed of the product, the quick, easy development, and visual diagramming."
"OCR, document processing, is one of the main features of WorkFusion. It can analyze your documents very efficiently. The accuracy is close to 90 percent. It can analyze and extract data from any document to populate or update it in other sources, like Excel or Google Sheets."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"In terms of stability, it's quite good. It's an internal IP product."
"The most valuable features are the Excel activities. It has a number of Excel activities that are quite reliable."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"We need to analyze documents in order to understand them. We don't need to dedicate much time to this because WorkFusion's machine learning capabilities are very good. We can easily extract information and classify these documents. The document processing engine is very important to our organization because it is the center for many use cases, as we need to control the information contained in documents."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."
"Something I would like to see improved is an SQL database connection."
"Appian could improve their customer-facing initiatives."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"If that had more DevOps capabilities, it would be an excellent product."
"The ability of the interface to load automatic data is not great."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"The documentation needs to be improved."
"We have had some problems in the past with the Inspector tool that looks at the elements on the screen. Replacing it or improving it is needed."
"One thing we didn't like was their OCR solution. We felt it's somewhat inefficient."
"The user experience could be better both from an RPA perspective and from a business perspective."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"WorkFusion comes packed with certain libraries and .jars. At times, you understand that you're using a system in which a library or .jar is outdated and you need to upgrade it... They need to better manage quickly making changes in WorkFusion to accommodate a situation where other technologies are not supporting the platform."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too."
"The product could do more to expand its 'codeless' coding options by adding drag-and-drop assistance in building bots for non-technical users."
Appian is ranked 3rd in Process Automation with 58 reviews while WorkFusion is ranked 14th in Process Automation with 30 reviews. Appian is rated 8.4, while WorkFusion is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". Appian is most compared with Microsoft Power Apps, Camunda, ServiceNow, OutSystems and Pega BPM, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and Camunda. See our Appian vs. WorkFusion report.
See our list of best Process Automation vendors.
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
