We performed a comparison between AppDynamics Browser Real-User Monitoring and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can see the customer's path from their computer to the backend systems."
"One noteworthy feature is user journey analysis, which enables tracking user interactions and conversion paths on a website."
"The most valuable feature is that we can see how our end-users are interacting with our application across regions."
"We used AppDynamics to identify gaps and bottlenecks in the software."
"It is a stable solution that helps address user issues well."
"The most valuable feature is the one that enables you to have visibility into the end-users journey."
"The feature we find most valuable, is that the solution creates a unified platform making it really easy to pinpoint a problem, and then drill down into a transaction to resolve the issue."
"The most valuable feature is the end-user monitoring."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The monitoring so far has been good and we are happy with it."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It is stable and scalable."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"AppDynamics Browser Real-User Monitoring needs to offer an end-to-end experience, including the internet layer and third-party elements that come into play on websites."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"I would like to see support for mobile testing and mobile monitoring."
"We would like to be able to easily use this solution to monitor our Java script based browsers, which are currently blocked by the security settings."
"While I am not expecting it in the next release, I would want more centralized management of the agent in the platform and better support."
"AppD is really cool and a unified solution for both APM and APM centric Analytics side. We can show almost all business data within the APM context from the end-user perspetive. But this process is a little bit manual. If they catch and map business journeys based on customer interaction on the browser automatically, it should be really fine."
"The interface and user experience could be better."
"They do not have robust documentation."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The price could improve."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"The browser isn't exactly reliable."
"The customization of the start and end time is kind of cool."
"There were some settings we had issues with."
More AppDynamics Browser Real-User Monitoring Pricing and Cost Advice →
AppDynamics Browser Real-User Monitoring is ranked 25th in Application Performance Monitoring (APM) and Observability with 14 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. AppDynamics Browser Real-User Monitoring is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Browser Real-User Monitoring writes "End-to-end visibility, feature-rich, but the support could be improved". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Browser Real-User Monitoring is most compared with Elastic Observability, AWS X-Ray and Sentry, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Browser Real-User Monitoring vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.