We performed a comparison between Amazon Route 53 and Cisco Umbrella based on real PeerSpot user reviews.
Find out what your peers are saying about Cloudflare, Microsoft, Amazon Web Services (AWS) and others in Managed DNS."You can host your zone and name servers here, and keeping track of records is easy."
"Using Amazon Route 53 is located in a central place in Amazon AWS which makes it easier to manage every DNS entry in one place. You are able to manage your public and private DNS from there. We can create rules based on weight and globalization is impressive."
"The feature for health check efficiently impacts the uptime and reliability of AWS servers including EC2 and EKS."
"It stands out for its user-friendly interface, seamless integration with other AWS services, and ability to efficiently manage DNS, making it a valuable tool for various deployment scenarios, including those involving Kubernetes on AWS."
"The initial setup is good and straightforward."
"The solution effectively monitors the health of resources and provides good identity access management."
"Technical support from Amazon is very good...Overall, the product is stable."
"The solution is cost-effective."
"The most valuable feature is that it secures our network against blacklisted or malicious websites."
"The initial setup is very easy and takes only a few minutes."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
"Cisco Umbrella is a totally different solution. They are the first to come up with this idea of security. It's a totally new concept of security for everybody, for every time, real time, perfectionism."
"It is user-friendly. It is easy to manage the solution."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"The most valuable features are the protection against ransomware and phishing."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"The solution should include more robust and secure services for hardening sites."
"The solution’s pricing and technical support could be improved."
"Supporting DNS check is one feature missing in the solution."
"The cost calculator for determining the cost of Route 53 is a little bit obscure."
"The product’s security and disaster recovery features need enhancement."
"The product could improve its price."
"The solution should have a more user-friendly user interface."
"When we are looking at the model registry, it may be not clear sometimes. For example, if you use a single grid model and group or registry, it has a different SDK in the pilot. And it may be not so comfortable to use both of them because it is two different places for keeping things in order."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"I feel that the application needs other characteristics that are available with other applications in the market."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"Some countries don't have a DNS server leading to a domain resolution IP, not at a local level."
"The only thing I can think of is that I'd like to see a little more flexibility in policy creation. The way that policy is currently structured is like a "first hit succeeds" kind of policy. It would be nice if it were more hierarchical."
"The firewall capabilities could be better. Cisco is starting to introduce some layer 7 capabilities now, but there's still some room to grow. They should continue with the development of Umbrella so that it is a full-blown cloud-managed firewall solution."
"We would like to see the enhancements made to the EDR, as we see features that are running endpoint management."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
Amazon Route 53 is ranked 3rd in Managed DNS with 19 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Amazon Route 53 is rated 8.6, while Cisco Umbrella is rated 8.8. The top reviewer of Amazon Route 53 writes "Provides clear documentation, easy to understand, simplifies management and efficiently handles our domain-related configurations and DNS records". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Amazon Route 53 is most compared with Azure DNS, Cloudflare DNS, Google Cloud DNS, Akamai Edge DNS and Neustar UltraDNS, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG.
We monitor all Managed DNS reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
