We performed a comparison between New Relic and Alluvio Aternity based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Ease of Deployment: New Relic's setup is easy to follow, but may be time-consuming if there are many devices. Alluvio Aternity, on the other hand, is more user-friendly and requires minimal configuration. Aternity's deployment process is relatively quick with the help of one engineer, and maintenance is practically non-existent.
Features: New Relic has a focus on in-depth application information, scalability, and traceability, with synthetic alerts and transparent pricing. Alluvio Aternity, on the other hand, specializes in providing data on machine health and performance, with unique features like DXI for customization and UXI score for measuring user experience.
Pricing: New Relic's cost is a worry for some users due to monthly or yearly licenses and extra charges for added features or data ingestion. Alluvio Aternity's pricing is a mixed bag, with some finding it worthwhile while others believe it to be pricier than other options. However, Aternity's analytics may have a positive effect on IT budgets and increase efficiency.
Service and Support: Despite positive feedback on documentation, New Relic's team has delays when resolving issues. On the other hand, Alluvio Aternity is praised for its highly competent and responsive support, with a dedicated technical team that successfully resolves issues. Assistance is available both locally and overseas.
ROI: New Relic has demonstrated varying levels of success in generating ROI for its users. On the other hand, Alluvio Aternity's ROI is challenging to quantify as it is focused on the expense side of the business.
Comparison Results: New Relic is the preferred solution in this comparison. New Relic offers more versatile features, accurate alert mechanisms, and in-depth application information. Alluvio Aternity provides valuable data on machine health and performance, but lacks detailed performance counters and database monitoring capabilities.
"The item we use the most and what upper management wants is the SLA reports. It's a good summary of how the applications are performing over time from month to month."
"We could resolve issues that they had been facing for months or years. They had been having the same issues, the same performance problems, whether it was Excel taking a long time to load, or network instability, or voice call problems, and we would fix it in minutes, in front of them in a meeting, with absolute confidence. It would just blow their minds."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"The data collected by the agents on each end point is the most valuable feature for us."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"There are also built-in activities that let you measure things like preview mail, open address book, and send mail. Those are the activities that we are able to get measurements on, and those are things we have not seen in other software monitoring tools."
"The most valuable features are the dashboards and tracing."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"It has helped us maintain a much higher uptime than we had previously."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"End-user Synthetics and monitoring are very good."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"We like the performance of the product."
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"Integrating the tool with other products is a challenge."
"Reports were a lot easier in the older versions"
"They've additionally added some great color coding, but they need to explain better and drive down further on the meanings of this workflow."
"Right now, the user information being displayed by Aternity is received from AD. Ideally, we would like to see integration with other sources for user information, like other databases, so we are not limited to AD."
"I would say the reporting capabilities of this product could use room for improvement."
"The dashboards and navigatability of the platform could use improvement. It often takes five or six clicks to drill down to exactly what you want to see."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
"In the next release, I'd like to see a better pricing structure."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The customization of the start and end time is kind of cool."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The deployment process could be improved."
"The solution must provide better support for Azure Web Apps service."
Alluvio Aternity is ranked 21st in Application Performance Monitoring (APM) and Observability with 37 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Alluvio Aternity is rated 8.4, while New Relic is rated 8.6. The top reviewer of Alluvio Aternity writes "Not only helped us know which devices to refresh, but helped us determine if a refresh was even necessary, with factual data". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Alluvio Aternity is most compared with Dynatrace, Nexthink, SysTrack, AppDynamics and AppNeta by Broadcom, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our Alluvio Aternity vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best Mobile APM vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
