We performed a comparison between Acumatica and HubSpot CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The way everything integrated well with everything else was most valuable. We had one solution for everything, from the first phone call down to follow-up visits for wholesale callers and for just regular purchases."
"This solution supports multiple branches."
"Very scalable CRM platform with multiple functions, e.g. marketing, ticketing, and service."
"Stability-wise, I rate the solution a ten out of ten."
"Hubspot CRM also lets you make calls and send emails directly."
"Ease of use is the most essential feature for us. HubSpot is intuitive, so you can learn everything just by exploring and trying it out yourself. The user interface is straightforward, and it's easy to pick that up."
"The best feature in HubSpot CRM for us is the custom objects that we integrated. This allows us to include more information on the contact profile, company profile, and other details, making it easier for our staff to have all the necessary information before contacting our customers.Additionally, having all this information in a centralized place is highly beneficial for us."
"The solution is easy to use for anyone, integrates well with email, has simple node management, and has good tracking lead features."
"I like how you can track one account from marketing to closing the deal. For example, suppose you generated a lead through marketing, you can then track it through to when the deal is closed."
"The most valuable feature of the solution is its free version, where you can store around 10,00,000 records in HubSpot CRM for free if you have a business email ID."
"For support, we go through a distributor, and the support we receive from them is much better than what we would from Acumatica directly. When we went to Acumatica support directly, we were not happy with it."
"The solution doesn't have features to break down the structure for multiple people in the project."
"We should be able to personalize it for the company. There should be more customization of the pages so that they seem more like a company rather than as an outside company. We should be able to change company images and things like that and do this kind of personalization."
"All the features of HubSpot CRM are not buddled together, you need to purchase different modules to have a complete solution."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"This solution could be easier to use. You really have to be hands on in the beginning as its an in depth solution. It takes some time to learn how it works before you can start using it."
"This solution could be improved if it offered more opportunity to customize how it is used, including adding different rules."
"The product's free version could have more integration and automation options."
"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."
"The product is not very scalable."
"It will make it easier for us to automate if HubSpot would put in a little bit of work on the properties."
Acumatica is ranked 26th in CRM with 3 reviews while HubSpot CRM is ranked 9th in CRM with 39 reviews. Acumatica is rated 8.0, while HubSpot CRM is rated 8.2. The top reviewer of Acumatica writes "Provided one solution for everything and housed everything for us". On the other hand, the top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". Acumatica is most compared with NetSuite ERP, Oracle Fusion Cloud ERP, Microsoft Dynamics CRM, SAP S/4HANA Cloud and Salesforce Sales Cloud, whereas HubSpot CRM is most compared with Attio, Odoo, Bitrix24, monday.com and IQVIA Orchestrated Customer Engagement. See our Acumatica vs. HubSpot CRM report.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
