We performed a comparison between HubSpot CRM and Odoo based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to track revenue and complete forecasting has been the most valuable feature."
"The reporting is very flexible."
"The ease of having everything in one place is valuable."
"We can track clients through the system, which is a great feature. It supports cross-functional teams."
"HubSpot CRM's most valuable features are that it is straightforward and it gives us most of the things that we need and it is easy to onboard with it. You don't need specific integrations with IT, which is very good. The learning curve for HubSpot CRM is quite easy."
"The solution's greatest value lies in its online capability in terms of web content creation."
"The solution is easy to use for anyone, integrates well with email, has simple node management, and has good tracking lead features."
"The most valuable feature of HubSpot CRM is the sequences of sales automation. It allows you to set up a bunch of leads into a sequence, and it automatically generates emails that you can customize on the fly. For example, here's the phone call in the morning, the phone call in the afternoon, the email you sent, and the link to the message you sent."
"Odoo's setup phase is easy."
"What I find the most valuable about Odoo is its simplicity."
"The product is stable...The product is scalable."
"The most valuable feature of Odoo is its payroll localization."
"Odoo is flexible and serves us quite well. Its interface has improved."
"Odoo is a cost-effective tool for performing core ERP functions, such as inventory management. It's also good for manufacturing use cases."
"The most valuable feature of Odoo is the fingerprint feature."
"Odoo operates on a subscription-based model, ensuring access to the most up-to-date version at all times."
"HubSpot CRM could improve by combining additional functions within the organization, such as operations because it's heavily focused on sales and marketing. This makes sense since that is what it is for, but if had integrations with other solutions or additional dashboards that would be good."
"There is room for improvement in pricing. The pricing strategy that they have is way too clever."
"They need better UX or templates to change the mood or the look and feel."
"I would prefer it to be easier to manage, or a bit simpler, with fewer options. It's nice to have so many options, but for some clients, having so many options may not be necessary, they can just customize accordingly."
"There is no option to remove duplicate constant contacts."
"We found that automated emails were challenging to manage in the tool. While the feature allows you to create dynamic email templates, it was difficult to tweak and fetch data associated with different objects, such as contacts and custom objects."
"The solution's email capabilities could be improved."
"The scoring functionality in Salesforce is better. HubSpot CRM should improve its scoring feature."
"The reporting and the interface could definitely be better."
"They could thoroughly study the market dynamics of different regions and connecting areas."
"There is room for improvement in Odoo's technical support."
"The range of choices and functionalities has space for enhancement."
"They could add more features and details regarding the business details and some extra modules for business features."
"Odoo's automation and workflow design tools could be better. It has some limitations compared to other ERP solutions like SAP. You should have the option to design workflows in order using BPM diagrams and tools that make it more versatile in terms of adapting to any workflow through low code."
"The solution's reporting could be improved."
"The performance can be slightly improved for the customization interface."
HubSpot CRM is ranked 9th in CRM with 39 reviews while Odoo is ranked 11th in CRM with 31 reviews. HubSpot CRM is rated 8.2, while Odoo is rated 8.0. The top reviewer of HubSpot CRM writes "Flexible, stable and offers comprehensive feature set, including core CRM functionalities like lead management and marketing automation". On the other hand, the top reviewer of Odoo writes "Offers everything we need in one system, has well-integrated modules, and is priced well". HubSpot CRM is most compared with Attio, Bitrix24, Acumatica, monday.com and IQVIA Orchestrated Customer Engagement, whereas Odoo is most compared with SAP S/4HANA, Microsoft Dynamics 365 Business Central, SAP ERP, Epicor ERP and Bitrix24. See our HubSpot CRM vs. Odoo report.
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