We compared Acronis Cyber Protect and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"The most valuable feature is its ability to back up and recover our production environment from ransomware."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
"The most valuable feature is the quick restoration. We can restore the data quickly."
"i use the backup solution and I use something called Disk Director, which is a related product. Together, they allow me to manage all of my storage space."
"It works with different types of partitions or different OSs."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"Instant recovery is a good feature."
"Instant recovery of virtual machines allows for the restoration of services in minutes."
"The ease of use is the most valuable feature. It is a very simple system compared to just about any other back up technology. It is extremely easy to use and very versatile."
"The Live Mount feature is excellent; it's useful for the backup administrator and end user."
"The user interface (UI) is great. It is very lightweight and intuitive."
"The main benefit is that we are secured in terms of workloads. We know that if we need to restore any VMs, or even any files inside a VM, that we will succeed 100 percent. This means that we don't need to spend much time administering the backup environment because we know it is self-healing and efficient. So, we are spending that time on something else, which is always a plus."
"The archiving, off-of-box, is awesome. It lets you put your data where you want it and gives you the peace of mind of having more than one copy of it. And it's smart about the way that it does the archiving. It doesn't just copy one-for-one. It does all of its processing of the deduplication and compression before it sends it off to the archive, which helps with our cloud costs."
"Rubrik has led to improvement by reducing the amount of failed backups, leading to a reduced workload in IT operations."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"The product needs to have a simple DR process."
"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"I would like to have more hardware space. It would make it better. I would like to have two more terabytes."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"Because Acronis Backup is an on-premises solution, there is extra overhead. It's harder to manage, and there's no real remote access. You have to physically log in to the machine to manage it. The reporting feature works fine, and you will be able to send out reports. However, that is where it stops. The deployment could be improved and could be through a network chain. If we need to deploy two machines that are not connected to the internet but connected to two different networks, it would be great to have a machine with dual mix that has access to the backup server and to those machines. It would be like a relay that you can install on the machine with a two-mix, and that machine can then connect to your backup server and to the other machines. You should be able to see the other machines on that network and be able to deploy to it and push jobs to it."
"The solution's error handling can be improved specifically for Linux errors."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"It does not offer image-level backups for Hyper-V 2012."
"There could be better reporting and better filtering."
"Collecting logs in Rubrik is very difficult compared to other tools."
"The solution could improve by having fewer VM Stuns."
"I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns."
"They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs."
"Could be improved from an analytics point of view."
"I want to see more features regarding filtering in the Snapshot Window, as I need to be able to set a filter for specific dates and times. If I want to check an old backup, I must scroll through one or two years of backups to find what I'm looking for."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Acronis Cyber Protect is rated 8.2, while Rubrik is rated 9.2. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud, Azure Backup and Dell PowerProtect DD (Data Domain), whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud, Zerto and Veeam Backup for Microsoft 365. See our Acronis Cyber Protect vs. Rubrik report.
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