We performed a comparison between ABBYY Vantage and OpenText Intelligent Capture based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The OTR (Optical Text Recognition) is the most valuable feature of this solution."
"We can quickly integrate the catalogs with proper documentation."
"Its OCR Engine is very successful, and it is the leading OCR Engine. It also has NLP support."
"The ability to extract and insert data, then structuralize it into the actionable format, would be the most valuable."
"The OCR is the best on the market."
"The solution has its own language that can be configured many ways and with higher accuracy than other products."
"Time-saving with increased levels of accuracy."
"We are able to extract details from a PDF and put them into a CSV. It is able to extract the details that we are looking for. We have the Machine Learning feature to extract the data with respect to the position of the field."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
"The solution is very powerful because it allows for custom scripting."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"The automated version of the vendor invoice management is great."
"The modelling, classification and handwritten information are not great."
"Occasionally, we found the Machine Learning feature to be not working as per our expectations. Sometimes, it also failed to extract details from a PDF. It would be great if training batches work with 100% accuracy. I don't see any other major concerns with ABBYY FlexiCapture."
"ABBYY Vantage's reporting could be improved - they don't have any out-of-the-box or detailed advanced reports."
"Programming interfaces should include intelligence or documentation."
"ABBYY Vantage is mainly available on the public cloud but for clients that use a private cloud, it is complicated to set up the solution."
"We would like the workflow building within this solution to be more transparent, which would allow us to model the process."
"There is an area of improvement. For example, when we read the data from the OCR, the accuracy is not good."
"Initially, it was good, but now, in terms of ease of implementation and accuracy, there are better competitors in the market. What we are seeing in some of the other tools isn't there in ABBYY. They have to improve it to include such features. Otherwise, it will be difficult for them to compete in the market."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"The setup is medium complexity."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
ABBYY Vantage is ranked 1st in Intelligent Document Processing (IDP) with 46 reviews while OpenText Intelligent Capture is ranked 5th in Intelligent Document Processing (IDP) with 7 reviews. ABBYY Vantage is rated 8.0, while OpenText Intelligent Capture is rated 8.2. The top reviewer of ABBYY Vantage writes "Genius-level AI with very easy setup and implementation processes". On the other hand, the top reviewer of OpenText Intelligent Capture writes "A powerful solution for custom scripting but .NET knowledge is required". ABBYY Vantage is most compared with UiPath Document Understanding, UiPath, HyperScience, Microsoft Power Automate and IQ Bot, whereas OpenText Intelligent Capture is most compared with Tungsten TotalAgility, UiPath Document Understanding, IBM Datacap, HyperScience and Hyland Brainware. See our ABBYY Vantage vs. OpenText Intelligent Capture report.
See our list of best Intelligent Document Processing (IDP) vendors and best Robotic Process Automation (RPA) vendors.
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