We performed a comparison between Trend Micro Apex One and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"NGAV and EDR features are outstanding."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The stability is very good."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"Many features that this solution has, competitors lack. The feature I think is quite good is data loss prevention."
"The XDR feature which provides us with real visibility into our environment is the most valuable."
"Apex One is flexible and offers a lot of visibility on the agent."
"Workload security now has a feature called Activity Monitor for each endpoint."
"I would emphasize the ease of use and the quality of operations. Trend Micro is quite stable."
"Trend Micro Apex One is good at detecting zero-day threats. When the solution was in operation I did not notice any system performance problems. Upgrades of the solution were simple to do and there are plenty of features."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"Able to quarantine any malware."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"It helps us quickly address potential issues and provides us with valuable insights."
"I use this solution for data blocking, software protection, and frame protection."
"The initial setup is very straightforward."
"Allows us to protect OneDrive and SharePoint, and emails too."
"The most valuable feature is Data Loss Prevention (DLP)."
"It can be managed from the cloud."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The dashboard isn't easy to access and manage."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Cannot be used on mobile devices with a secure connection."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Detections could be improved."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We have found that this product is a bit heavy on the endpoints."
"The security features need improvement."
"We do not have much control as we have to work with regional policies and regional support."
"We're actually looking to upgrade to more sophisticated ADL products. We need a more sophisticated endpoint. We need to have the ability to automate those instant response processes."
"The support could be more customer-friendly, although my experience with them has been okay."
"I would like to see behavior analysis capabilities included."
"I want more options and flexibility when creating rules. I want to set rules that are contingent, like "If this happens, then this, this, and this will happen.""
"It has good signature-based capabilities, but features like “shape detection” can be improved upon."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"No built-in vulnerability scanner for management solutions."
"Lacking analytics and a machine learning technique."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"The endpoint protection could always be stronger."
Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Trend Micro Apex One is rated 8.2, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Trend Micro Apex One vs. Trend Micro ServerProtect report.
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