We performed a comparison between Symantec Endpoint Security and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work.
Service and Support: Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support. Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster.
Ease of Deployment: Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment. Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions.
Pricing: The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable. Some considered the price of Trend Micro Apex One to be fair, while others found it expensive.
ROI: Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment. Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information.
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"The price is low and quite competitive with others."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"Fortinet is very user-friendly for customers."
"I like the malware threat control policy and USB blocker. In Symantec Manager, we use multiple available features, so we created firewall policies to prevent any malware attack from the network or device controls."
"Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."
"One of the most valuable features is its antivirus database, which is current and updated daily. Another valuable feature is its capacity to be managed by a single server. The solution is managed by a secure server, so all the endpoints are managed from a central point."
"It's good for large organizations. It's able to handle a lot of users."
"I like the intrusion prevention and Sonar features."
"This solution helps in that I can control quite a few computers from our central location, with ease."
"The single-pane management is the solution's most valuable feature. It makes administrative control very easy."
"It's a robust product."
"I think this is the best solution in the category of endpoint protection, it's really excellent. It's better than McAfee."
"The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas."
"The XDR feature which provides us with real visibility into our environment is the most valuable."
"We don't use application control but instead, we use behavior monitoring, which is a good feature. The real-time scanning, data loss prevention, and endpoint sensor we use are beneficial"
"Apex One is flexible and offers a lot of visibility on the agent."
"The solution is very simple to use and easy to deploy."
"The most valuable feature is the behavior monitoring."
"Web reputation and behavior monitoring are valuable features, as they allow us to control which websites users can visit and download from, and to protect against ransomware."
"The solution should address emerging threats like SQL injection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Making the portal mobile friendly would be helpful when I am out of office."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Detections could be improved."
"My personal opinion is that Symantec has too many WS.Reputation.1 detections, which could cause important computers to malfunction."
"The overall quality of the product needs to be improved because with the last session we had several issues with new versions. Also, the solution needs better protections."
"Multi-domain policy options for exceptions and global blocks."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
"Its GUI needs improvement. It's good, but it needs to be improved in terms of management and reporting."
"It's not cheap."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"The monitoring capabilities could be further developed."
"When I was setting this up for one of my clients, I was not able to deploy the DLP."
"We have had some false positives with One Endpoint Security's ransomware detection. We received an alert, but it wasn't a ransomware attack. When we did an investigation, we found it was only malware."
"We have received many complaints about how slow the system is on the first day of implementation."
"Apex One has some room for improvement on the agent side. I want to get more from the logs and those kinds of things. I want to see whether the agent has the proper updates or any issues with the machine itself."
"The scans in Trend Micro Apex One take a very long time and it takes up my system resources. I do not receive alerts. These areas could improve."
"We had some problems with Trend Micro Apex One doing the updates and patches. Some of the other vendor's support has said that Trend Micro Apex One receives database signatures updates too late."
"We do not have much control as we have to work with regional policies and regional support."
"The performance could always be improved."
Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 140 reviews while Trend Micro Apex One is ranked 6th in Endpoint Protection Platform (EPP) with 125 reviews. Symantec Endpoint Security is rated 7.6, while Trend Micro Apex One is rated 8.2. The top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". On the other hand, the top reviewer of Trend Micro Apex One writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Trend Micro Deep Security and Cortex XDR by Palo Alto Networks, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Trend Micro Smart Protection. See our Symantec Endpoint Security vs. Trend Micro Apex One report.
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