We performed a comparison between ServiceNow Now Platform and Temenos Quantum based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Assignment Group history is really important to me."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"The simplicity is great."
"It can integrate anywhere, and you can make any kind of workflow."
"Scalability-wise, it is a very good solution."
"The initial setup is very straightforward."
"The main reason that people use ServiceNow is that performance is very good."
"It is a scalable and a stable platform."
"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."
"It is an important solution for reducing the development efforts by developing a mobile application efficiently, in a shorter period of time, across multiple platforms, such as Android and iOS."
"The most valuable features of Temenos Quantum are user-friendliness and customizability."
"The main benefit lies in its exceptional speed of implementation."
"Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other."
"The most valuable feature is usability. You can develop components inside it and reuse them in different parts of your application, wherever needed. You can replicate them. There's also a Quantum Fabric on the back end, which provides a middle layer between your database and the third-party systems you need to integrate. It also provides the integration to handle all sorts of exceptions and timeouts on the Fabric. This makes it easy to troubleshoot errors coming from third-party APIs."
"The best feature is the Kony Studio, which is the product that is used to develop interfaces."
"You can build your own customized, native, mobile applications in an efficient matter."
"The cost has room for improvement. It is currently expensive."
"We would like to see AI used to automate some of the functionality in this solution."
"The solution’s AI and NLP features could be improved."
"There are a few areas of concern when it comes to the product's support team where improvements are required."
"It's not quick or cheap."
"The UI and mobile UI need to be improved."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"They should reduce the solution's cost and make it more affordable for buyers."
"Using the API manager can be complicated when you're dealing with multiple teams, projects, and APIs. Quantum doesn't have user-based access, so I can't restrict parts of the project to specific users."
"The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require a high-end machine, and even clicking on an icon initiates a thirty-second processing time. The challenges mainly revolve around fabric and content."
"When developing our application, we also encountered certain issues related to delays and time-consuming builds."
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
"The technology of the solution needs an update. It is deficient in terms of connectivity."
"The security and the interface technology could be better in Temenos Quantum. Additionally, a module that can display all the activities that have been done in the system would be helpful."
"It would be highly beneficial if future iterations of Temenos could incorporate support for QR-based payment methods, as it would enhance the platform's capabilities and align it more closely with modern payment trends"
"Temenos Quantum is not quite stable yet."
ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews while Temenos Quantum is ranked 18th in Rapid Application Development Software with 15 reviews. ServiceNow Now Platform is rated 8.6, while Temenos Quantum is rated 7.2. The top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". On the other hand, the top reviewer of Temenos Quantum writes "Though a secure tool for building applications, there is a need to improve its stability". ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix, whereas Temenos Quantum is most compared with OutSystems, Microsoft Azure App Service and ServiceNow. See our ServiceNow Now Platform vs. Temenos Quantum report.
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