We performed a comparison between SentinelOne Singularity Complete and Trend Micro Deep Security based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Detection and Response (EDR)."The product detects and blocks threats and is more proactive than firewalls."
"The product's initial setup phase is very easy."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"NGAV and EDR features are outstanding."
"Fortinet is very user-friendly for customers."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"Being able to keep track of the endpoints and the data that is available from the endpoints is valuable. We can see the patch levels, whether Windows endpoints are active or inactive, and who is the last user that was logged on. We get a lot of granular information that is valuable even what we are not talking from a security standpoint."
"The Storyline feature has significantly affected our incident response time. Originally, what would take us hours, now it takes us several minutes."
"The setup is very straightforward."
"The Ranger feature is valuable."
"The tool has helped us streamline and centralize things with a single solution. We are a small organization with a handful of people managing multiple sites. It is a simple tool with an easy-to-use UI. The product has an intuitive and up-to-date GUI."
"The visibility component is the most valuable feature."
"SentinelOne’s Rollback is its best feature."
"The integration and configuration of this product in our AWS environment was good. We haven't had any problems at all."
"It is a stable solution...The solution's initial setup was straightforward."
"The user interface is the most valuable feature."
"One of the most valuable features is that it's a firewall-based solution. We just open the required reports to the server—to server communication—and that's how we use Deep Security."
"Deep Security is a good product for managing a few servers."
"We've found stability to be great so far."
"The most valuable feature of the product is vulnerability detection."
"Their support is good. They are responsive, which is nice."
"ZTNA can improve latency."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not stable."
"The dashboard isn't easy to access and manage."
"The overall integration functionality for this solution could be improved."
"As a cloud-based product, there is a minimum number of licenses that need to be purchased, which is unfortunate."
"One disadvantage of SentinelOne Singularity Complete is that the agent doesn't auto-update, and my company found it more complicated than usual to get the agent updated and keep it updated."
"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."
"The performance could be better. Singularity lags a bit, and it's a resource-hungry application, so it takes a while to load."
"Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
"The way Singularity Complete handles blocking external mass storage is annoying because it is so difficult to unblock single endpoints."
"If I had more reporting, the product would be an A plus."
"A minor issue in Trend Micro Deep Security is that once the tool is upgraded, it shows some machines as offline or not reported while showing a recent update as outdated. The tool has some server connection issues."
"Trend Micro is not government certified or federal complaint. If they could become compliant/certified, this would make it easier for us to use it for our government projects."
"The email relays and proxies could be improved."
"The product isn't very user-friendly."
"The support for email protection can be improved."
"The workloads must be better."
"There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 81 reviews. SentinelOne Singularity Complete is rated 8.8, while Trend Micro Deep Security is rated 8.6. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trend Micro Deep Security writes "Offers excellent endpoint protection and great stability ". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Symantec Endpoint Security and Akamai Guardicore Segmentation.
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