We performed a comparison between Salesforce Platform and SAP Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like using the reports feature, but also the fact that we are able to have a smooth process when it comes to leads and opportunities."
"It's very flexible and offers tremendous features for customers."
"It's an easy platform for salespeople to quickly and efficiently be able to track an opportunity."
"The most valuable aspect of the solution is the unit coordination between sales and marketing when it comes to lead management."
"Scalability-wise, I rate the solution a ten out of ten...I rate Salesforce Platform's technical support a ten out of ten."
"We use this solution to track customer activities, opportunities and contact information."
"The most valuable feature is ease of use."
"Salesforce is the best one out there."
"Scalability is one of the benefits that we have in using the product."
"The entire SAP ecosystem is a valuable feature. It provides access to SAP S/4HANA, ACG systems, and their Fiori launchpad, making it easy to navigate between them. This makes the enterprise very accessible."
"The solution can scale."
"The most valuable feature is the data synchronization, or the push and pull of the data."
"The HANA replications are very useful."
"The solution has a lot of great features."
"The most valuable feature is integration."
"To be able to define multiple sub accounts in order to accommodate and separate development, test, and productive environments."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
"The reporting functionality is not very intuitive."
"They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way"
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"Salesforce introduces a lot of products and sometimes rebrands them, causing confusion. They acquire products like W and retain their names, creating confusion in the market. This confusion isn't related to the product's functionality but rather its positioning and rebranding. For instance, what was once known as Community Cloud is now referred to as Experience Cloud. This can be confusing for business leaders."
"Simplification is something it needs. Every time you get the engineers involved, they make things a little too complicated. It might be more beneficial to simplify everything for quick and easy reference."
"An expensive solution requiring a lot of configuration."
"The solution’s pricing could be improved."
"While it was good for a small entity, it was not ideal for a large enterprise."
"The product needs improvement for serverless native integrations. They should opt for serverless features as all the customers worldwide choose cloud-based products."
"The product's price is an area of concern where improvements are required."
"It would be helpful to have additional samples for SoapUI that include interface methodologies and templates."
"Shows errors without providing any analysis."
"Lacks flexibility in its licensing structure."
"When they innovate too fast, they end up confusing their customers."
Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews while SAP Cloud Platform is ranked 6th in PaaS Clouds with 38 reviews. Salesforce Platform is rated 8.2, while SAP Cloud Platform is rated 7.8. The top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". On the other hand, the top reviewer of SAP Cloud Platform writes "Provides seamless integration with CTI for streamlined data synchronization but complexity and challenges in migrating existing applications to the low-code model for custom application development". Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and OutSystems, whereas SAP Cloud Platform is most compared with Amazon AWS, Microsoft Azure, Google Cloud, Mule Anypoint Platform and Microsoft Azure Logic Apps. See our SAP Cloud Platform vs. Salesforce Platform report.
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