We performed a comparison between Salesforce Commerce Cloud and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The filters are very useful, and easy to customize. it's very easy to operate."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"The ease of customization is valuable."
"There is a good community of developers for the platform."
"It has a customizable checkout experience, customizable homepage, everything can be customized."
"The product is easy to use."
"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."
"The tool has good performance."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"Hybris offers a platform designed for speed."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"The tool supports multiple currencies."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"Pricing is a disadvantage because it is expensive."
"Salesforce's technical support is not as good as Elastic Path."
"In terms of application performance, it could be a bit quicker."
"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."
"There is always room for improvement with any solution."
"The solution is expensive."
"The dashboards for this solution could be improved."
"The support team should improve the response time."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"The WCS management or content management is not that great."
"The stack needs to be improved; they need to start using more new technologies."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Salesforce Commerce Cloud is rated 7.8, while SAP Commerce Cloud is rated 8.0. The top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Salesforce Commerce Cloud is most compared with Adobe Commerce, Oracle ATG, Shopify, HCL Digital Commerce and Sana Commerce, whereas SAP Commerce Cloud is most compared with Shopify, Adobe Commerce, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our SAP Commerce Cloud vs. Salesforce Commerce Cloud report.
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