We compared Qualys VMDR and SentinelOne Singularity Identity based on our users reviews in six parameters. After reading the collected data, you can find our conclusion below:
The setup process for Qualys VMDR was reported to be quick and simple, with users stating that it took approximately 5 to 10 minutes. However, there were some difficulties related to integration and data privacy. In contrast, the setup for SentinelOne Singularity Identity presented challenges, including problems with agent deployment and infrastructure structuring. Additionally, some users encountered difficulties in finding a suitable vendor. Nevertheless, there were positive experiences with the setup, particularly when deploying to servers initially.
Qualys VMDR is highly appreciated for its effective prioritization system, ongoing monitoring, adaptable dashboard, and extensive vulnerability overview. On the other hand, SentinelOne Singularity Identity receives praise for its exceptional detection and protection capabilities, AI-driven detection, and extensive visibility.
The cost of setting up Qualys VMDR can be expensive, particularly for smaller customers. On the other hand, some users find SentinelOne Singularity Identity to be relatively costly. However, SentinelOne provides additional features at a more affordable price, making it a more attractive choice. The opinions on pricing and licensing for both products are varied.
Qualys VMDR is effective in identifying vulnerabilities and minimizing risks, leading to a favorable return on investment. On the other hand, SentinelOne Singularity Identity offers exceptional protection and assurance, resulting in a positive ROI.
The customer service for Qualys VMDR has received both positive and negative feedback. Some customers appreciate the accessibility and helpfulness of the global team, while others feel that response times could be improved and support personnel could be more skilled. On the other hand, the customer service for SentinelOne Singularity Identity has been praised by customers. They rate it as good and responsive, although there is room for improvement in the first-level support. Higher levels of support have been described as great, ultimately leading to a satisfactory outcome for customers.
Comparison Results
Based on the reviews, Qualys VMDR is praised for its easy setup process and effective prioritization mechanism and technical support. However, it is suggested that improvements are needed in user experience, integration, and pricing. On the other hand, SentinelOne Singularity Identity is valued for its detection and protection features and strong support, despite facing challenges during the initial setup. Opinions on pricing and licensing are mixed, but it is considered to offer superior protection. In summary, Qualys VMDR focuses more on vulnerability management, while SentinelOne Singularity Identity places emphasis on detection and protection.
"It is very easy to use and there are lots of options. We can usually easily go through it and all of the things we want to configure, and we can configure everything to our specifications very easily."
"Detects new hosts along with vulnerabilities."
"There are fewer false positives when using this solution."
"It is a simple solution that makes scanning easy. You just give it a scheduled task, and it will do everything for you."
"The solution shows us classic categories, including high, medium, and low risks. It also shows critical items, and that gives us the advantage of prioritizing things."
"The biggest benefit is from a security operations perspective, where we are able to drive our security posture upwards by remediating any discovered vulnerabilities."
"The most valuable feature is that this solution is very lightweight."
"It's stable and quite reliable."
"The AI-based detection, scanning, prevention and mitigation features are the most valuable features."
"The protection provided by SentinelOne Singularity Identity is the most valuable feature."
"The biggest value for us is getting a much better picture of what our risks are."
"They have different levels of support. We have the highest level where they are constantly checking all the endpoints. If at any certain point, they identify that a computer has been triggered by a virus, a link, or something else, they would automatically tell us that within 15 seconds. If they notice something, they automatically send us an email saying that they noticed something in the computer, and they are going to block it."
"The XDR capabilities are very good."
"Having high visibility into all of our network concerns and a customizable UI are the most valuable features."
"I like the detection and protection features. We don't need to do anything, and it will alert us when the mitigation is not successful. We only need to target those endpoints. Otherwise, we don't have to do anything about that."
"One of the top things we're interested in is cloud protection."
"Qualys does have an on-prem solution, but it is very expensive."
"Sometimes the scanning can get overwhelmed and start to drag when a lot of users are trying to scan at once."
"They have integrated with other third parties, but it is still not viable."
"When you want to cover yourself for scalability, you will be charged for the number you place on the scan itself."
"If anything, I would like to see the user interface modernized a bit more."
"Could use additional security for the app."
"I would like to have CSPM, a continuous scan-like cloud added to the solution."
"Qualys VM's machine learning and artificial intelligence features could be improved."
"The root cause of automation could be better."
"The primary reason for this discontent is that we frequently encounter performance issues with our servers."
"SentinelOne Singularity Identity could be more user-friendly."
"Sometimes I get kicked out of the console. I don't know why."
"The first-level support has room for improvement."
"The UI can be more user-friendly."
"The resolution turnaround from SentinelOne Singularity Identity's support should be improved."
"Our engineers are dealing with issues to add exclusions to the antivirus for custom applications."
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Qualys VMDR is ranked 3rd in Risk-Based Vulnerability Management with 77 reviews while SentinelOne Singularity Identity is ranked 9th in Vulnerability Management with 14 reviews. Qualys VMDR is rated 8.2, while SentinelOne Singularity Identity is rated 8.6. The top reviewer of Qualys VMDR writes "Good visibility but expensive and needs better support". On the other hand, the top reviewer of SentinelOne Singularity Identity writes "It offers deep and continuous visibility into our attack surface". Qualys VMDR is most compared with Tenable Nessus, Tenable Security Center, Rapid7 InsightVM, Microsoft Defender Vulnerability Management and Tenable Vulnerability Management, whereas SentinelOne Singularity Identity is most compared with Microsoft Defender for Identity, Tenable Vulnerability Management, Microsoft Defender for Office 365, SailPoint Identity Security Cloud and Claroty Platform.
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