We performed a comparison between Oracle Cloud Infrastructure (OCI) and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."OCI's best features are its price, databases, and Linux compatibility."
"I like having the ability to easily run Oracle Linux server instances and to deploy Oracle Middleware and WebLogic servers. Oracle's Infrastructure as a Service products are also very useful, and we're using those right now within Oracle OCI."
"We have seen a return on investment."
"The environment is super fast so you get all the underlying machines behind the data. It's a good processing machine, especially in the Generation Two Cloud."
"This is a highly available and scalable solution that can host both modern and legacy on-premises applications."
"What I like best about Oracle Cloud is that it is an all-in-one system for everything."
"The features allow you to connect the service solutions with the client's requirements. It is user-friendly, easy to navigate and provides assistance."
"It's a cloud, so it is easy to access anywhere."
"The solution is used to track our customers."
"We haven't had any issues with stability so far."
"I like it because of the fact that it lets me know what I'm working on and what I've recently worked on. It also helps me and allows me to do tracking. If I want to go out and find out how many times I've touched customers, I can find that information out. It tracks such information, and we use it. If we send any type of promotions out, it tracks who gets those promotions and how they've responded to those promotions."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"The solution has plenty of features that are useful."
"The entire solution is very customizable and you are able to add many functionalities."
"Salesforce is cloud-based, so there's no installation involved. You simply log in using the provided organization login. There's no need for installation."
"The solution is easy to use."
"Oracle Cloud is not a user-friendly tool. From an improvement perspective, I want Oracle Cloud to be more user-friendly."
"Technical support could be a bit better."
"Lacking in additional PaaS services."
"It could be more affordable."
"Since our Oracle products are on premise we cannot get the premier Oracle products."
"I would like more technical expertise."
"With Oracle you have to create your own roles and it is more complex."
"The pricing is a bit expensive."
"I don't have any notes for improvement. It serves us well."
"The integration of Salesforce with other solutions could be improved."
"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."
"I have found it takes an exceedingly long time to put opportunities or clients in the system. If I have an opportunity that I need to put in the system it could take approximately 10 minutes. This is a lot of time when you have multiple opportunities to put in. There are other tasks to do that are required by supervisors, such as forecasts. What I have done to save time is I did not input as much detail as I could have because I knew it was going to take me an hour to get five leads in."
"When we're documenting information such as notes, and so forth, if we were to go back to the same case all notes go missing."
"The interface could be more user-friendly and offer more customization."
"An expensive solution requiring a lot of configuration."
"I think the search needs to be improved so as to allow for a broader keyword search."
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Oracle Cloud Infrastructure (OCI) is ranked 3rd in PaaS Clouds with 91 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Oracle Cloud Infrastructure (OCI) is rated 7.8, while Salesforce Platform is rated 8.2. The top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our Oracle Cloud Infrastructure (OCI) vs. Salesforce Platform report.
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