We compared Microsoft Defender for Cloud Apps and Netskope CASB based on our users’ reviews in five categories. After reading the collected data, you can find our conclusion below.
Comparison Results: Microsoft Defender is the preferred option over Netskope due to its integration with other Microsoft tools, user-friendly interface, and affordability for smaller businesses. Netskope has a large client base and impressive features like cloud app authorization and regulatory classification, but lacks integration and has reporting and support limitations. Microsoft Defender offers superior threat protection and coordination for detecting and responding to threats.
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The most valuable feature is its policy implementation."
"The most valuable feature is the alerting system."
"It's very easy to install and it includes the Intune portal from Microsoft where I can control all the devices from one place."
"The product helps us with privileged identity management to control who has access to what and for how long."
"It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good."
"On-demand scanning is the most valuable feature. In addition, it's a fairly fluid product. It syncs back to the cloud and provides metrics. It's pretty intelligent."
"If your business requirements are relatively simple, it can get the job done."
"Defender's integration with our identity solutions is critical in our current setup."
"The most valuable feature of Netskope is protection."
"Technical support is good. They are very helpful and quick to resolve any issues we have."
"Netskope is a one-platform security product that provides security functions. It is the most advantageous product in the Japanese market."
"Netskope's control is user-friendly and comprehensible. It also helps in conveying information effectively as a company, making it crucial for customer satisfaction."
"The initial setup of Netskope CASB is easy, it is not complex."
"The detection capability is very nice and lightweight."
"The most valuable features were related to discovery, data protection, and ensuring compliance with regulations."
"Their technical support is very good."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The technical support team has room for improvement."
"In the future, I would like to see more plug-and-play capabilities that use AI to tell you what needs to be done. It would be helpful if it scanned our devices and made security suggestions, on a configuration basis."
"They should continue integration with all other Microsoft security-related products. The integration with all the other products is still ongoing."
"I would like more customization of notifications. Currently, you either get everything or you get limited information. I would like to have something in between where we can customize the data that is included in notifications."
"This service would be better if it had a separate license, only for this service, that could be used to track usage."
"Sometimes the support is actually lacking."
"It takes some time to scan and apply the policies when there is some sensitive information. After it applies the policies, it works, but there is a delay. This is something for which we are working with Microsoft."
"We would like to get more information from the endpoint. I don't get enough detailed information right now on why something failed. There is not enough visibility."
"In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial."
"Compatibility with other proxy polars would be helpful."
"Deployment and policy tweaking were two areas where improvement needs to be made."
"The initial setup is complex and should be simplified."
"The product's high price is an area of concern where improvements are required."
"Lacking in local customer support."
"There could be room for improvement in the subscription process."
"If we need to allow a process that is blocked by Netskope, we have to manually check the logs to see why it is blocked. This can be time-consuming and inefficient"
More Microsoft Defender for Cloud Apps Pricing and Cost Advice →
Microsoft Defender for Cloud Apps is ranked 2nd in Cloud Access Security Brokers (CASB) with 30 reviews while Netskope is ranked 4th in Cloud Access Security Brokers (CASB) with 35 reviews. Microsoft Defender for Cloud Apps is rated 8.4, while Netskope is rated 8.4. The top reviewer of Microsoft Defender for Cloud Apps writes "Integrates well and helps us in protecting sensitive information, but takes time to scan and apply the policies and cannot detect everything we need". On the other hand, the top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". Microsoft Defender for Cloud Apps is most compared with Zscaler Internet Access, Cisco Umbrella, Prisma Access by Palo Alto Networks, Qualys VMDR and Microsoft Defender for Identity, whereas Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Cisco Umbrella, Skyhigh Security and Forcepoint ONE. See our Microsoft Defender for Cloud Apps vs. Netskope report.
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