We compared Nagios XI and ScienceLogic across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Nagios XI received positive feedback for its versatility and adaptability. It offers a diverse selection of plugins and scripts for monitoring needs. ScienceLogic is highly regarded for its serverless and agent connectivity, versatile graphs and personalized dashboards, AIOps, and event management capabilities, as well as its AI and machine learning features.
Room for Improvement: Users have suggested Nagios XI could improve integration, simplify configuration, and make the platform more user-friendly. Nagios XI users also suggest improvements to network visibility and cloud discovery. ScienceLogic can enhance its documentation, Power Packs, notification features, and automation options.
Service and Support: Some Nagios XI customers complained about the lack of chat or phone support options. ScienceLogic's customer service is generally considered responsive and professional. However, a few users reported delayed response times and support engineers with limited expertise.
Ease of Deployment: Some Nagios XI users found the setup to be relatively simple, while others considered it challenging. Deployment can take a few months to complete, and there’s a steep learning curve. ScienceLogic's initial setup is described as simple and efficient. The deployment process can be completed within a few hours or a couple of weeks.
Pricing: Nagios XI’s pricing is considered reasonable and transparent, with no extra charges. Opinions on the price of ScienceLogic were mixed. Pricing is determined by the number of network devices or endpoints, and there are no hidden charges.
ROI: Nagios XI users reported positive outcomes overall, but some said visibility limitations lower the solution’s ROI. ScienceLogic improves troubleshooting and minimizes network outages.
Comparison Results: Nagios XI is an affordable, flexible solution with a broad feature set and a selection of helpful plugins. At the same time, users say the setup can be complex, and some expressed a desire for more convenient ways to contact support. ScienceLogic is praised for its serverless and agent connectivity, effortless setup, and customized dashboards. However, it lacks detailed documentation and automation options.
"We can manage the entire system across the network and troubleshoot the pain points."
"I can monitor a software made in-house to software of bigger companies."
"Nagios XI helped me to draw the network and check for system failures."
"Nagios XI is stable."
"It's great for monitoring IT services infrastructure."
"The most valuable features of Nagios XI are you can customize it based on your use case and requirements. It is flexible and easy to integrate with our systems. You can customize the solution by adding additional features using code."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"Though I downplayed the administrative NCC GUI, this is by far the strongest aspect of the Nagios XI product."
"Since this is an open source technology, if we are capable of writing the plugins in any scripting language, this product allows us to monitor anything we want."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"When it comes to features, the power pack is the most valuable."
"The best feature is the highly flexible graphs."
"Dynamic Component Mapping is key and unique."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"One of the valuable features is rapid dashboards."
"The Wi-Fi side needs improvement."
"Nagios XI can improve network and hardware monitoring, these parameters should be simplified to allow usage for monitoring. Additionally, if there was automatic reporting it would be helpful."
"Improve the documentation, examples, and best practices, therefore users can understand how to do things."
"Nagios XI can improve its GUI for users with a new look."
"The technical support is variable - sometimes I get answers, but most of my tickets go unanswered."
"The product uses the backend as Perl and could be modified to a more lightweight solution like what's being offered by other vendors."
"The interface could be more user-friendly."
"The way Nagios displays information isn't easy for a new user to understand. It's not intuitive enough. You need to read some tutorials or be trained to understand what it's displaying. Also, I think it needs more features to improve network visibility because there are some things you can't detect."
"Technical support is an area that needs improvement. It is not available 24/7."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"The product is not user-friendly."
"There are often bugs in new releases."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"They should add CLI command modes and scripts for high performance."
"The product must educate its strategic partners for deployment."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
Nagios XI is ranked 9th in IT Infrastructure Monitoring with 54 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. Nagios XI is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of Nagios XI writes "Great for monitoring IT services infrastructure with nice tools and helpful notifications". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Nagios XI is most compared with Nagios Core, Zabbix, PRTG Network Monitor, Wireshark and Icinga, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our Nagios XI vs. ScienceLogic report.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.