We performed a comparison between Dynatrace and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two AIOps solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I would rate the technical support very well. They work with the inside their development teams to get us the best answer, as much as possible."
"It gives more visibility into all the coding (the black screen). It gives a nice screen. You can see ups and downs. You can see where the traffic is getting impacted, more on the convergence side."
"We can see issues that occur, sometimes before the clients do. Before we have client (or end user) calls for issues, we are able to start troubleshooting and even resolve those issues. We can quickly identify the root cause and impact of the issues as they occur, and this is very helpful for providing the best client experience."
"It gives you a great level of detail into whatever the issue is: Using troubleshooting and getting to the root cause."
"This tool has been essential for monitoring our systems, gathering all performance data, and helping to quickly resolve difficult problems affecting our customers ability to process their work through our systems."
"The most valuable features are ease of deployment, UI, and collected data. Its deployment is really easy. In just a few hours, you can have a very good outcome, and you can see everything, which is very valuable. It collects a good amount of data."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously."
"The tool is quite easy to deploy, and it offers very good support."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Power packs."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"When it comes to features, the power pack is the most valuable."
"Provides agentless monitoring so there's no need to install the agent on each server."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The best feature is the highly flexible graphs."
"Dynatrace must reduce the required resources for on-premise, because they are too high."
"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
"It definitely needs HA, because we have so many applications that are dependent on AppMon that it has been deemed critical. Any downtime, it just affects so many users. So that's one of our key asks for the future."
"Make it easier to define applications. E.g., provide an API for applications defined by REST services."
"They could spend more time and effort in creating brand awareness."
"Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading."
"I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon."
"Need better mapping to true business service rather than purely technical monitoring."
"It was challenging onboarding users."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"ScienceLogic could improve the implementation, it could be made easier."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They should improve their support process and add chat."
"There are often bugs in new releases."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
Dynatrace is ranked 2nd in AIOps with 341 reviews while ScienceLogic is ranked 5th in AIOps with 42 reviews. Dynatrace is rated 8.8, while ScienceLogic is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas ScienceLogic is most compared with LogicMonitor, SolarWinds NPM, Datadog, Zabbix and ServiceNow Discovery. See our Dynatrace vs. ScienceLogic report.
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