We performed a comparison between Microsoft Defender for Cloud and Microsoft Intune based on real PeerSpot user reviews.
Find out in this report how the two Microsoft Security Suite solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The dashboard is very good. It gives our clients a lot of information and allows them to have a complete overview of the system. Everything is visible in one glance."
"It works seamlessly on the Azure platform because it's a Microsoft app. Its setup is similar, so if you already have a Microsoft account, it just flows into it."
"Everything is built into Azure, and if we go for cross-cloud development with Azure Arc, we can use most of the features. While it's possible to deploy and convert third-party applications, it is difficult to maintain, whereas Azure deployments to the cloud are always easier. Also, Microsoft is a big company, so they always provide enough support, and we trust the Microsoft brand."
"The entire Defender Suite is tightly coupled, integrated, and collaborative."
"The technical support is very good."
"The most valuable features of this solution are the vulnerability assessments and the glossary of compliance."
"It's got a lot of great features."
"Using Security Center, you have a full view, at any given time, of what's deployed, and that is something that is very useful."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The most valuable feature for us is the security, including risk analysis and patch management."
"It works pretty well for us."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"If a customer is already using Okta as an SSO in its entire environment, they will want to continue with it. But Security Center doesn't understand that and keeps making recommendations. It would help if it let us resolve a recommendation, even if it is not implemented."
"I felt that there was disconnection in terms of understanding the UI. The communication for moving from the old UI to the new UI could be improved. It was a bit awkward."
"The solution's portal is very easy to use, but there's one key component that is missing when it comes to managing policies. For example, if I've onboarded my server and I need to specify antivirus policies, there's no option to do that on the portal. I will have to go to Intune to deploy them. That is one main aspect that is missing and it's worrisome."
"Most of the time, when we log into the support, we don't get a chance to interact with Microsoft employees directly, except having it go to outsource employees of Microsoft. The initial interaction has not been that great because outsourced companies cannot provide the kind of quality or technical expertise that we look for. We have a technical manager from Microsoft, but they are kind of average unless we make noise and ask them to escalate. We then can get the right people and the right solution, but it definitely takes time."
"The remediation process could be improved."
"Another thing that could be improved was that they could recommend processes on how to react to alerts, or recommend best practices based on how other organizations do things if they receive an alert about XYZ."
"From my own perspective, they just need a product that is tailored to micro-segmentation so I can configure rules for multiple systems at once and manage it."
"We would like to have better transparency as to how the security score is calculated because as it is now, it is difficult to understand."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"The UI is not user-friendly and has room for improvement."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"The initial setup is a little bit complex."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
Microsoft Defender for Cloud is ranked 2nd in Microsoft Security Suite with 46 reviews while Microsoft Intune is ranked 3rd in Microsoft Security Suite with 165 reviews. Microsoft Defender for Cloud is rated 8.0, while Microsoft Intune is rated 8.0. The top reviewer of Microsoft Defender for Cloud writes "Provides multi-cloud capability, is plug-and-play, and improves our security posture". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". Microsoft Defender for Cloud is most compared with AWS GuardDuty, Prisma Cloud by Palo Alto Networks, Microsoft Defender XDR, Wiz and Microsoft Defender for Endpoint, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Entra ID and SOTI MobiControl. See our Microsoft Defender for Cloud vs. Microsoft Intune report.
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