We compared Microsoft Azure VPN Gateway and Prisma Access across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Microsoft Azure VPN Gateway is commended for its reliable availability, impressive performance, and compatibility with different vendors. Prisma Access stands out for its ease of use, advanced security features, and global performance.
Room for Improvement: Microsoft Azure VPN Gateway requires improvements in zero-day threat protection and reliability. Prisma Access could benefit from enhancements in error handling, latency, and integration with other cloud architectures.
Ease of Deployment: Microsoft Azure VPN Gateway is simple and quick to set up, and the process takes 45 minutes at most. However, the setup can become complicated when bridging connections and endpoints. The setup process for Prisma Access varied in complexity and duration based on the size and requirements of the organization. While some users found it straightforward, others mentioned the need for expertise and assistance.
Service and Support: Users with a technical support contract with Microsoft were satisfied with the assistance they received, but those without a contract said the process may be slower, and it could be difficult to find a support person who can fix your problem. Prisma Access's customer service has received mixed reviews. Some customers expressed a desire for better technical support, while others have had positive experiences with prompt responses and knowledgeable engineers.
Pricing: Microsoft Azure VPN Gateway is regarded as affordable. Prisma Access is a more expensive solution, but users say the price is justified by its quality and features.
ROI: Microsoft Azure VPN Gateway helped users transition and prepare for upcoming cloud tasks. Prisma Access excels in identifying security concerns, seamlessly integrating with various products, and delivering instant value.
Comparison Results: Prisma Access provides enhanced security options, convenient user access, and worldwide performance, but some users said it was challenging to use or configure, and it is relatively expensive. Microsoft Azure VPN Gateway is commended for its simple setup and high availability. It delivers satisfactory performance and scalability, but it lacks some crucial features, and Microsoft technical support has room for improvement.
"The solution has good performance."
"It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The most valuable feature is the networking. I didn't have a good experience with the networking that Sophos has."
"The side-to-side connections are valuable."
"The product has valuable virtual machines, viability options, and enhanced VPN services, enabling the option to use it in different zones."
"The solution is user-friendly."
"It works perfectly for me. It is very user-friendly in terms of the configuration and the setup process."
"The interoperability with various firewall and access gateway vendors is one of this solution's most valuable features"
"It is easy to configure."
"The ability to connect old protocols like Border Gateway Protocol is valuable."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The always-on feature is fantastic for the users. They don't have to think about it. When they go to a coffee shop to do work, there's no need to remember to toggle the VPN on. We'll protect them. URL filtering is the same at home as it is in the office."
"A feature I've found very helpful is run time security because most of the products on the market will look at security during the build time, and they don't really look at what happens once you're going into production."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"It's much faster and more secure than legacy solutions. It is also quite stable and scalable as well. We are able to see all the traffic in one place."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"The protection for web-based applications was helpful for my colleagues who didn't want a particular application on their devices. And the non-web access protection was more for our developers because they were writing and building code on their computers. Prisma Access was able to protect them."
"The remediation process is easy compared to other platforms."
"There must be a more easy-to-use GUI."
"Make it completely routable, for example, if I have a gateway, I should be able to connect to whatever network I want on either side of the gateway, and the gateway should figure out which packet goes where."
"Connectivity could be improved in Microsoft Azure VPN Gateway because it's not as stable, particularly when connecting a device tunnel."
"The connectivity should be faster."
"Considering my past interactions with Microsoft's support team, it is difficult to get the right support unless you find the right person to speak with from the customer support team."
"Their technical support could be better. If you don't have a support contract, it takes longer."
"Microsoft Azure VPN Gateway could improve by providing IPS zero-day threat protection. For example, the IPS zero-day threat protection can monitor the user behavior to protect the infrastructure. The solution can only be used as a VPN, it is lacking features."
"The marketing material in the portal is not very user-friendly."
"They should release a less expensive version of the solution."
"The frequency of updates could be reduced."
"Palo Alto Prisma 10 came out over a year ago. Palo Alto added this identity management feature. The legacy way Palo Alto selected which user is sitting on an IP address it passes through has been clunky."
"There can be some latency issues with the solution that should be improved."
"Lacks a hybrid model which has API plus in-line security."
"When we deploy firewall rules via Panorama, we find it's a little bit slow. We have a global environment and might have 100 gateways or VPNs in the cloud. When we deploy something, it tries to deploy it one-by-one, and that can be slow."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
More Prisma Access by Palo Alto Networks Pricing and Cost Advice →
Microsoft Azure VPN Gateway is ranked 4th in Enterprise Infrastructure VPN with 19 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 59 reviews. Microsoft Azure VPN Gateway is rated 8.2, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of Microsoft Azure VPN Gateway writes "A scalable and reliable solution that enables users to connect to older protocols that other products do not have". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Microsoft Azure VPN Gateway is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Fortinet FortiClient, Ivanti Connect Secure and AWS PrivateLink, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Fortinet FortiClient. See our Microsoft Azure VPN Gateway vs. Prisma Access by Palo Alto Networks report.
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We monitor all Enterprise Infrastructure VPN reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
