We performed a comparison between ManageEngine Applications Manager and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of this solution is its ease of use."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"I am impressed with the tool's reporting feature which is simple."
"ManageEngine Applications Manager's installation is pretty easy."
"The feature that I have found most valuable in ManageEngine Applications Manager is its dashboard."
"The initial setup was straightforward, without complexity."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"It's integrated with different monitoring tools, such as AppDynamics."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The URL monitoring is excellent."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"I would like the solution to improve the ability to track services."
"The dashboards in the interface need a lot of work."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"Lacks an SIEM solution which can be found in other products."
"The problem is that implementation requires a significant amount of mapping effort."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"One area of improvement is the dashboard should be more readable and available."
"More out of the box Cloud integration and capabilities."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"It should improve its integrations with various tools, especially service management tools."
"I would be very interested in having transaction traceability included in the product, to give us a better view of what is really going wrong in a particular method and action."
"It could be more reliable using a database repository instead of a log repository."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
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ManageEngine Applications Manager is ranked 36th in Application Performance Monitoring (APM) and Observability with 15 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. ManageEngine Applications Manager is rated 7.6, while OpenText SiteScope is rated 7.6. The top reviewer of ManageEngine Applications Manager writes "Though it is a useful tool for the modernization and monitoring of applications, it lacks in providing stability and scalability". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". ManageEngine Applications Manager is most compared with AppDynamics, Grafana, Dynatrace, SolarWinds Server and Application Monitor and Azure Monitor, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security. See our ManageEngine Applications Manager vs. OpenText SiteScope report.
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