We performed a comparison between Lookout and Microsoft Defender XDR based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Ability to get forensics details and also memory exfiltration."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The price is low and quite competitive with others."
"NGAV and EDR features are outstanding."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The setup is pretty simple."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The integration, visibility, vulnerability management, and device identification are valuable."
"Its most significant advantage lies in its affordability."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"I like Defender XDR's automation capabilities. XDR isn't automated by default, but you can automate it to respond. If an attack is performed anywhere within the organization, you can isolate that instance from the network. This is what I can figure out for it. When integrated with Sentinel, you can set up playbooks to automate all the alerts gathered on Sentinel from different Microsoft solutions. Sentinel has a wider range of capabilities than XDR."
"Microsoft Defender XDR is scalable."
"The advantage of Microsoft Defender XDR has over other XDRs in the market is that it's easy to use. You can quickly differentiate between alerts, incidents, devices, software, etc. It's easier to investigate an incident, and you have so many options. You can automate investigations and use playbooks. There's also the live response session, which is something you can't find in any other XDR."
"Email protection is the most valuable feature of Microsoft Defender XDR."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"FortiEDR can be improved by providing more detailed reporting."
"The dashboard isn't easy to access and manage."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The support needs improvement."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The patching capability should be there. Patching is something that you cannot do even though you see the vulnerabilities present in your environment. For patching, you have to depend on another solution."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"The solution could improve by having better machine learning and AI. Additionally, the interface, documentation, and integration could be better."
"Defender also lacks automated detection and response. You need to resolve issues manually. You can manage multiple Microsoft security products from a single portal, and all your security recommendations are in one place. It's easy to understand and manage. However, I wouldn't say Defender is a single pane of glass. You still need to switch between all of the available Microsoft tools. You can see all the alerts in one panel, but you can't automate remediation."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"The solution does not offer a unified response and standard data."
Lookout is ranked 43rd in Endpoint Detection and Response (EDR) with 5 reviews while Microsoft Defender XDR is ranked 7th in Endpoint Detection and Response (EDR) with 78 reviews. Lookout is rated 7.2, while Microsoft Defender XDR is rated 8.4. The top reviewer of Lookout writes "Easy to use and setup". On the other hand, the top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". Lookout is most compared with Check Point Harmony Mobile, Zimperium, Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps and Zscaler Zero Trust Exchange, whereas Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID. See our Lookout vs. Microsoft Defender XDR report.
See our list of best Endpoint Detection and Response (EDR) vendors.
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