We performed a comparison between LEAPWORK and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It provides automated testing. Instead of us doing manual testing, we can utilize Leapwork, and it tests most of our critical processes. In the next phase, we also plan to do some process work with it, such as using Leapwork to create reports or provide certain extracts of data."
"The most valuable of this solution is the no code option. It offers drag and drop when it comes to development and removes the need for a developer."
"The UI is user-friendly."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Selenium integration."
"It's cross platform automation capabilities specially ranging across web, UNIX (via putty), and other systems."
"When compared to other tools, it is very simple."
"The most valuable feature is the integration with Azure DevOps."
"TestComplete is simple, it's a very easy-to-use tool."
"You can record your actions and play them back later."
"The product has many features."
"It is a very comprehensive tool, and there is a significant learning curve to being able to adopt the tool. Because it does so much, there is only so much that you can learn. You can, however, do some simpler things right away. They do have a kind of boot camp where some of their experts engage with you, and during that time, you can work on the top initiatives that you want to do, and that's a good process. After you start using the tool, there is a lot more that you would want to do."
"The initial setup is difficult."
"This solution could be improved by offering better reporting related to the integration into Azure DevOps."
"The only thing that I don't like about the product is the need to deploy agents on the laptops of people doing the testing. So, you have an agent on a server, then you have an agent on the laptop of the person who is doing the testing, and that seems like a lot of stuff and a kind of anti-cloud. Why do I have to deploy agents on people's machines in order to do something in the cloud? I'm sure they're doing that so they can monitor their licensing and all that stuff, but it is not necessarily a friendly process."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"One notable drawback is the absence of native integration with Git."
"I didn't use it very heavily. One issue that I found was that there wasn't a quick way or a button to move Visual Basic scripts to TestComplete. We have a lot of such scripts in our organization, and it would be very useful to have some option to easily move these scripts. It is currently possible to convert these scripts to TestComplete, but it is not easy. I have to write some code, but everything is not available immediately."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"If that engine could better identify more XPaths automatically and make the process more flexible, that would be better."
"We were testing handheld barcode scanners running WindowsCE with many menus of warehouse functions, and our biggest problem was the timing between input and responses."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"What is currently missing from this solution is better support for mobile testing."
LEAPWORK is ranked 17th in Test Automation Tools with 3 reviews while SmartBear TestComplete is ranked 7th in Test Automation Tools with 71 reviews. LEAPWORK is rated 7.6, while SmartBear TestComplete is rated 7.6. The top reviewer of LEAPWORK writes "The product has a user-friendly UI, and it provides good support, but it is expensive and difficult to setup". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". LEAPWORK is most compared with Tricentis Tosca, OpenText UFT One, Worksoft Certify, Katalon Studio and Avo Assure, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and SmartBear TestLeft. See our LEAPWORK vs. SmartBear TestComplete report.
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