We performed a comparison between KiSSFLOW and ServiceNow Now Platform based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Kissflow is intuitive and easy to use, and I haven't faced any errors using the solution so far."
"The user interface is very, very good."
"I like the forms which help us to get information."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"The support team responds fast."
"The best thing about Kissflow is its user-friendliness."
"The most valuable feature is the performance."
"Assignment Group history is really important to me."
"The main reason that people use ServiceNow is that performance is very good."
"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"The tool is generally easy to use, making it a very user-friendly product."
"Now Platform's best features are collaboration, configurability, and customizability."
"We have seen a big improvement in the experience that we want to create for our end users."
"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"There is a lag in the delay between API calls."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"The integration between forms should be made easier."
"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."
"Sometimes some notifications don't appear on the mobile app."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
"When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user."
"KiSSFLOW needs to improve its integration."
"The price is a bit high and can be a bit of a barrier for some customers."
"The integration towards other ERP systems could be improved."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"I feel that the solution's user interface is an area with certain shortcomings, where improvements are required."
"ServiceNow Now Platform's technical support needs to improve."
"They should reduce the solution's cost and make it more affordable for buyers."
"The pricing model is complex and needs to be both lowered and simplified."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
KiSSFLOW is ranked 14th in Rapid Application Development Software with 12 reviews while ServiceNow Now Platform is ranked 11th in Rapid Application Development Software with 36 reviews. KiSSFLOW is rated 8.6, while ServiceNow Now Platform is rated 8.6. The top reviewer of KiSSFLOW writes "The tool is intuitive to use and, through automation, has been a real time-saver". On the other hand, the top reviewer of ServiceNow Now Platform writes "A highly scalable product that covers multiple areas, like ITSM, ITOM, and ITIL". KiSSFLOW is most compared with Camunda, Microsoft Power Apps, ServiceNow, Nintex Process Platform and Appian, whereas ServiceNow Now Platform is most compared with ServiceNow, Microsoft Power Apps, OpenText AppWorks , Appian and Mendix. See our KiSSFLOW vs. ServiceNow Now Platform report.
See our list of best Rapid Application Development Software vendors and best Low-Code Development Platforms vendors.
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