We performed a comparison between Keeper and LastPass based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Keeper has strong security features."
"Available for Windows platforms and also Mac OS and Linux systems."
"It saves us from duplicating passwords for different accounts."
"i have only one password to remember, which is the one to get me into Keeper."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"Stronger passwords are being used across the board in our organization."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"It is nice to be able to use my Touch ID and have access to all my passwords in one place."
"Scalability is fine, no issues with that, especially now that they have added different user-level permissions. That has made it a lot easier to delegate out certain features to have other people do."
"The stability has been rock solid. A couple of years ago, they were breached. However, if you had two-factor authentication enabled, it didn't affect you. We did, so it has been good."
"It's always hard to put a value on return on investment. You avoid one breach and it's paid for a million times over. We got a penetration test company internally, just to see how secure our network is, and there happened to be one bit of software that had been overlooked by an external company that managed it. It hadn't been upgraded so that managed to get them into the network. They would've been able to access through the test thing a file that we had previously. If that was a real-life scenario they would have been able to get into our network and get full access to our organization's passwords. If they did get in, they would have gotten access to the cloud. The ROI we see is that we are completely secured compared to what we had previously where there was a vulnerability."
"Tech support has been good. We haven't needed it much, because it is not a complex application. There is not that much you have to do with it."
"Until now, I haven't found anything like the dashboard. It gives you a security score. I find that to be really great. The Sharing Center is really great as well. And the Security Challenge is really great too."
"It is easy to use."
"It's improved security; we don't have to worry about people storing password loosely and secure them."
"Off-boarding of people is easy without changing shared account passwords."
"Needs to improve KeeperFill on iOS."
"Its aesthetic needs improvement."
"Search functions are sometimes weird."
"They could possibly add a pre-designed contact feature that would work similar to a cell phone contact feature."
"The technical support has no experience."
"I would love it if you didn't have to re-authenticate when you start up a new browser."
"The technical support for this solution could be faster support and improved if they had a better understanding of my questions."
"The user experience and the mobile app could be improved."
"LastPass has a problem syncing the passwords to all of the users."
"The biggest thing is there is no good way to have LastPass rotate passwords without human intervention. Right now, we have to go into each folder, then rotate and manually update each password. It can be done it by loading a bunch of passwords into a spreadsheet, but this makes the whole process insecure because then the passwords have been noted into a spreadsheet which have to be upload. We have to go into 40 to 50 applications and manually update passwords, because we don't view their solution of writing a bunch of passwords on a spreadsheet, then uploading them as a secure solution. This should be done internally within LastPass."
"I also don't like the add-in for Internet Explorer and Google Chrome, because when you do the add-in, you can actually save that to your credentials in your IE, and the problem is, if I left my screen open, or any of the IT people leave their screen open someone could come up and access all their credentials in LastPass without having to put a password in within your own network. I don't like that functionality. We've banned that from any of our staff adding that as an add-in because we see that as a security risk."
"It is not super feature laden. It does not stand out versus the competition."
"Its user interface should be better, and there should probably be more information about scalability."
"The ability to set up an account expiration limit/date would be very useful."
"Right now we have two products; there is the password manager and there is the authenticator app. Ideally, these should be fully integrated and support better handling of two-factor authentication or any other authenticator data."
"Our biggest issue over the years was around the stability of the LDAP sync to AD."
Earn 20 points
Keeper is ranked 11th in Enterprise Password Managers with 32 reviews while LastPass is ranked 17th in Enterprise Password Managers. Keeper is rated 9.2, while LastPass is rated 7.4. The top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". On the other hand, the top reviewer of LastPass writes "Straightforward to set up, good support, intuitive to use, and offers good value for the cost". Keeper is most compared with HashiCorp Vault, CyberArk Privileged Access Manager, Azure Key Vault, Delinea Secret Server and AWS Secrets Manager, whereas LastPass is most compared with Azure Key Vault, BeyondTrust Password Safe, HashiCorp Vault, CyberArk Enterprise Password Vault and OneLogin by One Identity. See our Keeper vs. LastPass report.
See our list of best Enterprise Password Managers vendors.
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