We performed a comparison between Kace Systems Deployment Appliance and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."At the moment, Autopilot is the most valuable feature."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"In terms of technical support, you will get an immediate response."
"The most important thing for me is the autopilot feature."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"Remote Wipe and Autopilot is one of the best features."
"Its ticketing is pretty good."
"The solution is stable."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"We're a Microsoft-centric organization, so we are happy with the integration between products."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"The initial setup is fairly straightforward."
"What's valuable is the basic management of the systems, being able to control who can access the systems."
"It lets you know what your infrastructure is like and what state you are in."
"The reporting and cost have room for improvement."
"There should be more focus on mobile device security and integration."
"Lacking in features such as Wi-Fi and network security."
"Intune does not provide real-time visibility."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"The current Intune reporting functionality could benefit from some improvements."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"I have heard feedback that the imaging is slow. It takes somewhere around an hour to image one PC."
"The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."
"Microsoft should extend support for additional platforms."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"Not everything is readily available, and there are a lot of commands that are only executable via PowerShell."
"The reports are too busy. They could be simpler. I'm a technician, so I don't care how pretty the reports look. They should be easy to read. I'm designing this for production folks. They need to read the reports quickly when they're patching in the middle of the night."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
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Kace Systems Deployment Appliance is ranked 28th in Configuration Management while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. Kace Systems Deployment Appliance is rated 7.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kace Systems Deployment Appliance writes "Straightforward to use with good ticketing but accessing inventory needs to be easier". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kace Systems Deployment Appliance is most compared with , whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager.
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