We performed a comparison between IBM Blueworks Live and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For me, what I find to be the most valuable is its simplicity and the association with Microsoft Office."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"The stability is pretty good. It is highly available, which is key. You don't lose your work and can autosave."
"We are you using the product as a process mapping tool and as part of a larger process improvement project. We use it with IBM BPM and IBM ODM. We get an automated workflow solution for our customers, an improved workflow automation."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"I like the two-tiered approach, that is, discover and then drill down to the main steps. You can right click and attach risk, policies, and much more. It is a user-friendly solution."
"The licenses are transferrable between different users."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The initial setup is easy."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The solution is easily modified to suit your needs."
"We like the governance."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"The product has a valuable customized model."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"The font size is really, really small and it's really not useful to print out process models because you cannot read what's written in different boxes. This makes it necessary for people to have access to the tool. We view licenses to see how the printing or output is. It's not very good."
"Spaces are not well organized; space controls are lacking."
"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."
"The user interface is quite easy at first but process analysts soon run into roadblocks of limited functionality, which is disappointing."
"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."
"More visualization techniques and ways to report the data might be helpful."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"I haven't used this solution long enough to know what areas could be improved."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"It definitely needs help to improve the visual aspect of the solution."
"The performance is slow, which is something that should be improved."
"Requirements management needs to be improved."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. IBM Blueworks Live is rated 8.2, while iServer is rated 7.2. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Camunda, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our IBM Blueworks Live vs. iServer report.
See our list of best Business Process Design vendors.
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