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Grafana Labs Logo
12,845 views|8,858 comparisons
87% willing to recommend
Prometheus Logo
6,474 views|5,765 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Grafana and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Grafana's complexity and duration depend on the user and use case, while Prometheus has a straightforward setup but requires customization for more complex needs. Both products benefit from experience with the solution.
  • Features: Grafana has customizable graphs, is open source, and has good support. Prometheus is highly flexible, with APIs and libraries for integration, and has a reliable data storage system. Grafana excels in UI dashboards and live monitoring, while Prometheus has a valuable dashboard for collecting and comparing logs.
  • Pricing: Grafana has a variable setup cost depending on the number of metrics ingested per day, whereas Prometheus is free. Grafana has both open source and enterprise editions, while Prometheus is solely open source. Commercial use of Grafana requires a license, while Prometheus does not have any associated costs.
  • Service and Support: Grafana has efficient and responsive customer service, while Prometheus relies on documentation and community support. Users have positive experiences collaborating with Grafana's support team, while many Prometheus users do not need to contact technical support.
  • ROI: Grafana and Prometheus both offer good ROI for monitoring. Grafana stands out for its enriched data visualization while Prometheus has the added benefit of being a valuable free solution.

Comparison Results: Users prefer Grafana to Prometheus because it has better visualization tools, more customizable graphs, and a more user-friendly interface. Although Prometheus is known for its flexibility and integration capabilities, it lacks user-friendliness and reporting capabilities. Furthermore, Grafana provides better customer service and support, with a helpful community and good documentation. 

To learn more, read our detailed Grafana vs. Prometheus Report (Updated: May 2024).
771,157 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs.""The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data.""It provides a graphical representation and it's clear to see what's happening.""The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly.""The comparison feature is very good.""Grafana is able to connect with multiple data sources, unlike Elasticsearch.""What I found most valuable in Grafana is that it has a lot of integrations and features that I need for data processing and visualization.""It integrates well with other solutions."

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"The most valuable features of Prometheus for metrics collection and monitoring are its stability, robustness, and rich set of features.""The most valuable feature of Prometheus is the ease of pulling the metrics.""The solution is useful to collect huge metrics.""Prometheus gives us high availability automatically.""The dashboard is very valuable.""The most valuable features of the solution are metrics scraping capabilities and the open source community and support.""The best thing about Prometheus is its integration.""The scalability of Prometheus is very good."

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Cons
"It would be helpful if they simplified the data source.""They should improve the functioning of its editing tool.""The product's configuration for saving files could be improved.""The service dashboard is very hard and needs improvement.""If there was an issue on one node, we couldn't drill down and see all the issues on other nodes.""There is a need for improvement in automating daily monitoring reports, especially when alerts are triggered due to system downtimes or fluctuations.""There are some areas of network drives that are not showing as expected based on server usage.""It would be helpful if Grafana provided more information and training on how to use Prometheus."

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"There is a need for a more comprehensive overview of exporters, especially when dealing with many of them.""The DSL could be improved.""The setup process could be more straightforward.""The interface is not particularly user-friendly and that could be improved.""Setting up the rules in Prometheus can be confusing, making it an area where improvements are required.""If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics.""There isn’t much clarity regarding the issues that happen at the server end. It is a push model and from the client’s point of view, it needs to look better and solve remote issues.""The primary area where Prometheus could be improved is in terms of pricing, particularly when used with managed services."

More Prometheus Cons →

Pricing and Cost Advice
  • "​Grafana is free and open source.​"
  • "I use the open source model so it is free."
  • "My company uses the open-source version of Grafana, so it's free."
  • "We use the open-source version of Grafana."
  • "We are using the open-source license."
  • "I give the price an eight out of ten."
  • "You need to purchase the solution's license for its commercial use."
  • "The solution is expensive."
  • More Grafana Pricing and Cost Advice →

  • "The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
  • "This is an open-source solution."
  • "The solution is not expensive."
  • "The solution is open source."
  • "The solution is free of cost."
  • "We use the solution's open-source version."
  • "The tool is open-sourced."
  • "We have the open-source version, so we don't pay for it."
  • More Prometheus Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The product's initial setup phase was very easy.
    Top Answer:For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
    Top Answer:I have a problem with Grafana in the area of documentation. There is a problem in the area of some graphs where you connect elements. With Grafana, there is only one name that can be included for ten… more »
    Top Answer:The most valuable feature of Prometheus is its ability to collect metrics.
    Top Answer:For a project I am currently working on in my company, I use Grafana, but for the data source part, I use Prometheus. I use Prometheus in a Kubernetes cluster. I use Prometheus for the processes… more »
    Ranking
    Views
    12,845
    Comparisons
    8,858
    Reviews
    36
    Average Words per Review
    387
    Rating
    7.9
    Views
    6,474
    Comparisons
    5,765
    Reviews
    32
    Average Words per Review
    387
    Rating
    8.3
    Comparisons
    New Relic logo
    Compared 15% of the time.
    Azure Monitor logo
    Compared 13% of the time.
    Sentry logo
    Compared 12% of the time.
    Dynatrace logo
    Compared 10% of the time.
    Elastic Observability logo
    Compared 8% of the time.
    Azure Monitor logo
    Compared 25% of the time.
    New Relic logo
    Compared 17% of the time.
    Dynatrace logo
    Compared 14% of the time.
    Sentry logo
    Compared 9% of the time.
    Instana Dynamic APM logo
    Compared 2% of the time.
    Learn More
    Grafana Labs
    Video Not Available
    Overview

    Grafana is an open-source visualization and analytics platform that stands out in the field of monitoring solutions. Grafana is widely recognized for its powerful, easy-to-set-up dashboards and visualizations. Grafana supports integration with a wide array of data sources and tools, including Prometheus, InfluxDB, MySQL, Splunk, and Elasticsearch, enhancing its versatility. Grafana has open-source and cloud options; the open-source version is a good choice for organizations with the resources to manage their infrastructure and want more control over their deployment. The cloud service is a good choice if you want a fully managed solution that is easy to start with and scale.

    A key strength of Grafana lies in its ability to explore, visualize, query, and alert on the collected data through operational dashboards. These dashboards are highly customizable and visually appealing, making them a valuable asset for data analysis, performance tracking, trend spotting, and detecting irregularities.

    Grafana provides both an open-source solution with an active community and Grafana Cloud, a fully managed and composable observability offering that packages together metrics, logs, and traces with Grafana. The open-source version is licensed under the Affero General Public License version 3.0 (AGPLv3), being free and unlimited. Grafana Cloud and Grafana Enterprise are available for more advanced needs, catering to a wider range of organizational requirements. Grafana offers options for self-managed backend systems or fully managed services via Grafana Cloud. Grafana Cloud extends observability with a wide range of solutions for infrastructure monitoring, IRM, load testing, Kubernetes monitoring, continuous profiling, frontend observability, and more.

    The Grafana users we interviewed generally appreciate Grafana's ability to connect with various data sources, its straightforward usability, and its integration capabilities, especially in developer-oriented environments. The platform is noted for its practical alert configurations, ticketing backend integration, and as a powerful tool for developing dashboards. However, some users find a learning curve in the initial setup and mention the need for time investment to customize and leverage Grafana effectively. There are also calls for clearer documentation and simplification of notification alert templates.

    In summary, Grafana is a comprehensive solution for data visualization and monitoring, widely used across industries for its versatility, ease of use, and extensive integration options. It suits organizations seeking a customizable and scalable platform for visualizing time-series data from diverse sources. However, users should be prepared for some complexity in setup and customization and may need to invest time in learning and tailoring the system to their specific needs.

    Prometheus is a powerful open-source monitoring and alerting toolkit designed for cloud-native environments. 

    It collects metrics from various sources, including applications, services, and infrastructure components, providing real-time insights into system performance. 

    With its flexible data model and query language, Prometheus enables users to analyze and visualize metrics, facilitating troubleshooting and capacity planning. Its robust alerting system allows for proactive monitoring, notifying users of any anomalies or issues. 

    Prometheus also offers seamless integration with popular tools and frameworks, making it a versatile solution for monitoring and observability.

    Sample Customers
    Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
    Information Not Available
    Top Industries
    REVIEWERS
    Retailer20%
    Computer Software Company20%
    Financial Services Firm13%
    Comms Service Provider13%
    VISITORS READING REVIEWS
    Financial Services Firm22%
    Computer Software Company14%
    Manufacturing Company10%
    Retailer6%
    REVIEWERS
    Financial Services Firm20%
    Retailer13%
    Computer Software Company13%
    Educational Organization7%
    VISITORS READING REVIEWS
    Financial Services Firm27%
    Computer Software Company16%
    Manufacturing Company7%
    Government6%
    Company Size
    REVIEWERS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise12%
    Large Enterprise70%
    REVIEWERS
    Small Business41%
    Midsize Enterprise28%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise12%
    Large Enterprise68%
    Buyer's Guide
    Grafana vs. Prometheus
    May 2024
    Find out what your peers are saying about Grafana vs. Prometheus and other solutions. Updated: May 2024.
    771,157 professionals have used our research since 2012.

    Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Grafana is rated 8.0, while Prometheus is rated 8.4. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability, whereas Prometheus is most compared with Azure Monitor, New Relic, Dynatrace, Sentry and Instana Dynamic APM. See our Grafana vs. Prometheus report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.