We performed a comparison between ForgeRock and Microsoft Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I appreciate all the support we receive from Omada."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"User-friendly solution."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"The most valuable features of ForgeRock are social login and data protection."
"I like the way it is handling authentication and authorization."
"Easy to navigate, handle and manage the applications."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"Microsoft integration products are strong. That is what I like about the product."
"The product’s simplicity and integration are valuable."
"Its interface and the fact that it's integrated with everything in the Microsoft ecosystem are the most valuable features."
"The features that we find most valuable are security, mobility, and Single Sign-On."
"The product allows us to track the logins easily."
"The product’s most valuable feature is stability."
"I appreciate how Microsoft keeps adding new features to Microsoft Identity Manager."
"The concept is primarily for the people in the business. In business, you can discuss how integrating all the services and resources within the company can bring numerous benefits."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"It is not possible to customize reports on Omada Identity."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"Automatic Deployment needs improvement. it could be made easier."
"The identity management model needs a bit of improvement."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"The solution's documentation is not very good, and they do not give more details."
"It requires a lot of improvements. Microsoft is killing this product and migrating some of the features to Azure AD. The last version of this solution was 2016. If it is going to stay and integrate with Azure AD, its integration needs to be worked on in terms of connectors, etc. It doesn't seem that they are improving it alone. Microsoft wants to integrate it with Azure AD, but the integration is still not complete."
"In terms of the identity and access management solution for on-premises environment, I think Microsoft needs to eliminate or minimize the number of workloads for the solution to run in on-premises environment."
"The product could be more friendly for non-native English speakers. It would also be better if it were more intuitive and visually attractive."
"MIM's reliability could be improved."
"Some valuable features might go unused because they are not well-documented or connected clearly in user guides."
"Microsoft Identity Manager could be more intuitive in terms of interface."
"The information that is available for the Active Directory portal is segregated here and there."
"The product's pricing and integration features could be improved."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Microsoft Identity Manager is ranked 8th in Identity Management (IM) with 18 reviews. ForgeRock is rated 8.0, while Microsoft Identity Manager is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Microsoft Identity Manager writes "Constantly evolving while being a crucial feature for today's security needs". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Microsoft Identity Manager is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt, Microsoft Entra Permissions Management and Optimal IGA. See our ForgeRock vs. Microsoft Identity Manager report.
See our list of best Identity Management (IM) vendors.
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