We performed a comparison between Forcepoint Secure Web Gateway and Zscaler Internet Access based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: According to user feedback, Forcepoint Secure Web Gateway is the preferred option compared to Zscaler Internet Access due to its more comprehensive features such as enterprise DLP, granular policies, and real-time monitoring. While Zscaler Internet Access offers advanced threat protection and has a cloud-native proxy architecture, users have suggested improvements in user-friendliness, performance, and technical support. Some users also find Zscaler Internet Access pricing to be expensive, while opinions on Forcepoint Secure Web Gateway pricing are mixed. Overall, Forcepoint Secure Web Gateway provides a reliable sense of security and protection for organizations.
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution’s administration is easy."
"The spam filter is very effective."
"The GUI is quite nice."
"Most valuable features are content filtering and monitoring."
"The tool categorizes the user profiles which is very comfortable."
"It allowed our company to not worry about the security of a page, but talk more about the content and the productivity of specific types of web categories."
"I have found the web content filtering and malware filter the most valuable."
"It's stable and reliable."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"The initial setup is very straightforward."
"The most valuable feature is bandwidth control."
"The most valuable feature of the solution is SWG traffic."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The solution has reduced cyberattacks."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"The automation lifecycle, integration, and export functionality could all be improved."
"Sometimes attacks or a new ransomware gets through."
"The performance issues in the product are an area of concern where improvements are required."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"Database synchronization failures"
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"The availability of clusters is limited, and the product is very unstable. The development team is slow as well."
"The OS capabilities and WSL support could be improved."
"There are some performance issues when we add on additional controls."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"The tool should improve the predefined dictionaries."
"They should enhance the audit reporting feature."
"We'd like for them to include some sort of antivirus tool."
"They could provide more time for the onboarding the training of an IT person."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
More Forcepoint Secure Web Gateway Pricing and Cost Advice →
Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Zscaler Internet Access is rated 8.2. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Forcepoint Secure Web Gateway is most compared with Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy, Fortinet FortiGate SWG and Cisco Web Security Appliance, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and CyberArk Privileged Access Manager. See our Forcepoint Secure Web Gateway vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.