We performed a comparison between Dynatrace and Oracle Real User Experience Insight based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Simple classic but effective UI (unlike some modern UI's out there that have too much white-space)"
"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
"Great for monitoring critical internal and public-facing applications."
"The web dashboard is very simple to use."
"My primary use of the tool is to keep revenue coming into the business and to use it to help our business team in running their site analytics and web performance tools. They have things like Adobe Analytics that provide them with one layer of data. We use Dynatrace as another railroad metric to both confirm the Adobe Analytics data and enhance it in certain places where Adobe won't give us the answers that we need. In terms of metrics, we've had roughly about 120,000 unique sessions per hour on our website. So, we're capturing a lot of session data and real user data, and all of that data is kept in user sessions. We can look this information up by user ID to tag any given session that we want to find by date/client. E.g., if the user said that they had an issue last Thursday at 11:00 PM, then we can just do a search on their email address, go through all their sessions, and find the one that they mentioned, then dig directly into that one."
"The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year."
"Finds issues that previously occupied people for months."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. It's exactly what we need. The severity impact is based on the users, the availability, and the impact it has on your business."
"The customers requires redundancy work to achieve a 99.999% uptime. To accomplish this, we installed this solution into storage. This setup ensures that if one node goes down, the system remains operational through another node. So that's the core aspect of the setup. Additionally, the schedule and the rental database run on servers, and behind these servers, we have storage. This storage operates as a single storage cluster, although there might be another storage option that costs around $30."
"The most valuable feature is the ability to Drill down to webpage actions."
"ORUEI lets you create a dashboard that shows you insight into the user experience."
"The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful."
"The solution is a bit pricey."
"The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point."
"To improve in Dynatrace the log analytics, this is the first thing that has to be enabled."
"Infrastructure monitoring could be improved."
"The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially."
"Even with PurePath and the like, it still takes time, a day or whatever - or expert knowledge of some person - to be able to identify a problem quickly."
"One of the features that we are lacking is on the reports side. We don't have much reporting available. And the dashboards. I checked on their blog and they said that they are working on the dashboard front where you can create the dashboards. We do have dashboards available. They said they are bringing in a lot of things there, so I'm looking forward to that, on reports."
"Right now, there is a log analysis feature. This is maybe a little more deeper than the log analytics in comparison to other tools, like Splunk or Sumo Logic. If Dynatrace can come up with this replay feature, that would be great."
"It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well."
"Currently, it monitors web applications well, but ORUEI doesn't monitor mobile applications yet. It would be nice if they also added the ability to monitor mobile apps."
"There are instances of imitation, like with processors. As customers, we aim to develop this area, particularly focusing on the networking facility and connectivity. The challenge lies in the connection between the DC and MDR, which is quite distant. The link between them needs to be reliable. When direct fiber isn't available, they resort to using dark fiber, which can lead to some limitations. This situation presents another layer of complexity, requiring approximately 11 feet of additional infrastructure. This is essential for ensuring that applications have minimal latency. In the event of any issues, an account is set up for cache memory to ensure that the system remains operational and can recover data from the cache as needed. Additionally, I have a secondary aspect to consider."
"The application resource usage has increased due to using RUEI."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while Oracle Real User Experience Insight is ranked 33rd in Application Performance Monitoring (APM) and Observability with 5 reviews. Dynatrace is rated 8.8, while Oracle Real User Experience Insight is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Oracle Real User Experience Insight writes "UX monitoring is helpful but it can't monitor mobile applications". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Oracle Real User Experience Insight is most compared with AWS X-Ray. See our Dynatrace vs. Oracle Real User Experience Insight report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
