We performed a comparison between Dynatrace and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."In terms of AI, I love the base-lining Dynatrace provides us. It baselines the application over a seven-day period; we have it at the default of seven days. The artificial intelligence is so amazing because it can automatically track each transaction and their response times: how much CPU they use, how much memory, resources that they use. If there’s any deviation from that Dynatrace will tell me like right away. If there’s a deployment and the deployment has increased response time or is taking up CPU or has caused a memory leak, I can say, “Hey guys, you need to look at this, it’s this function on this page in this microservice, in this docker container. You need to go here, you need to fix it, it’s not going live.” It has just increased our productivity off the charts."
"We are able to prevent the major downtimes by proactive monitoring alerts."
"We are quite happy with the support that they have been providing."
"In the AppMon, offering, currently, the most valuable feature is the PurePath analysis, being able to deep-dive into call chains."
"The most valuable feature is the fact that you can drill down to the code level and get a breadth of information."
"With the latest version, the AI engine highlights the root causes automatically."
"The product allows us to build preferred/customized business transactions to track complex transactions. UEM (User Experience Monitoring) agents track user experience on webRequests. The advantage is that Dynatrace correlates the measures on the devices with those on the backend servers, giving us an end-to-end view of the transaction, from the user's phone deep into the backend servers."
"The triaging is amazing. And at the same time, it provides depth, all the way to what kind of a method, what variables are inside those methods. Without getting too into the technical, the depth it gets to, pinpointing the problematic area - where exactly the problem is happening - is amazing."
"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."
"The support is good."
"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."
"The speed that you can get from the top of a problem all the way down to the packet layer of troubleshooting analysis."
"Valuable features include data threat detection, network analytics, and overall bandwidth monitoring."
"We build application dashboards and performance indexes for locations."
"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."
"The installation process is straightforward."
"Under heavyweight, Dynatrace becomes slower when listing PurePaths."
"When you're making that transition from AppMon, which is very dashboard-oriented, over to Dynatrace, which is no dashboards, there needs to be something in between so that business buys in a little bit. I would transition my dashboards over so that we don't have to recreate them, because recreating them is very difficult in Dynatrace. It's really hard to say, "Oh, the dashboards that you had on the team that you were using, you're not going to get over here." Or, "You have to re-create them all over again." People are going to ask questions about cost, who is going to do that."
"Nginx monitoring service did not work out-of-the-box, so we had to tinker with it for quite some time."
"Configuration could be simpler."
"Its needs to focus more on open source areas, like Apache umbrella products and availability motioning areas."
"The thread traceability is something that needs improvement."
"From the Dynatrace SaaS platform, they talk about the APIs. The approach they take is, "We create the APIs, you use them however you want." I like it, that gives us flexibility. But at the same time, if your company does not have a huge number of APM specialists, or it does not have the time and resources available to spend on these kind of technology developments, it would be helpful if there were out-of-the-box solutions available from the platform. I would certainly consider that, because that would make us go to market much faster, rather than redeveloping our own solutions based on those APIs."
"An additional feature that we could use is the rollover. If we could rollover to different datacenters, then it would satisfy our requirement. I.e., if one datacenter fails, then we could rollover to another datacenter."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
"The GUI has gotten better over time but there could be some improvement in how the GUI is built."
"Another thing that would help out is if they packaged the NetFlow monitor into nGeniusONE. Their NetFlow monitor works with nGeniusONE where you can actually get the netflow of pretty much anything you hook it up to. But it's a separate box that you have to buy. If there was a way that could package that into nGeniusONE, it would be a complete package straight out of the box."
"NG1 has been stable for a while in our environment - at least we have what we needed. But with nBA, there's a lot of room for improvement."
"Some of the filters could be easier to see and to set up. That's the only thing that I've ever had any trouble with."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"here is a big issue with the special way they use InfiniStream to store data."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Dynatrace is rated 8.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, ThousandEyes, AppDynamics, SolarWinds NPM and Pico Corvil Analytics.
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