We performed a comparison between Dynatrace and IBM Application Performance Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stuff that's coming with the new pieces around the Dynatrace Managed SaaS implementation. The ease of implementation there is significant. We've spent a lot of time with AppMon and DC RUM - that's a lot of time to set up, configure. With Managed solution, you just drop it in and everything pretty much auto-instruments."
"We are able to get insights into our systems, which previously took us weeks to be able to detect."
"We have substantially lowered incidents in our organization."
"You get a good insight into what is going on inside your code."
"Using that telemetry from Dynatrace, we are able to pinpoint what our performance issues are so we can tune the system."
"With the latest version, the AI engine highlights the root causes automatically."
"I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring."
"The solution can be deployed quickly on-prem. Once it's deployed, you can use discovery and review the process and service on this application."
"The initial setup was straightforward and took minimal effort."
"It's easy to use."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"I would rate the scalability an eight out of ten."
"While designing the business dashboard, I encountered various bugs that impacted my work."
"We had one issue when we tried to enter one agent and it just does not work. We got to work with the highest level of support, but it took a while to get there."
"Addition of more statistical features, plus different time series modeling techniques, would really help for future versions."
"We sometimes have to run plugins on docker containers."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"A useful addition for known issues would be the ability to automatically perform certain activities as a first attempt to resolve issues which are creating a problem."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"The stability is not great and should be better."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"Technical support can be slow and needs improvement."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"The demo that was provided to us is not working very well. At times, there are errors."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while IBM Application Performance Management is ranked 54th in Application Performance Monitoring (APM) and Observability with 7 reviews. Dynatrace is rated 8.8, while IBM Application Performance Management is rated 6.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Application Performance Management is most compared with Instana Dynamic APM, BMC Compuware Strobe, IBM Tivoli Composite Application Manager, AppDynamics and AWS X-Ray. See our Dynatrace vs. IBM Application Performance Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.