We performed a comparison between Datadog and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need."
"We integrate our application logs. It is great to be able to tie our metrics and our traces together."
"Excellent autocomplete for everything in the UI."
"The most valuable aspect of the solution is the APM."
"The application performance monitoring is pretty good."
"Straightforward to integrate and automate."
"Datadog agents act as an integration to different services, providing easy access and management."
"The solution is sufficiently stable."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily."
"The URL monitoring is excellent."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It can monitor over a 100 technologies with built-in solution templates."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"Lacks some flexibility in the customization."
"There is occasional UI slowness and bugs."
"The real issue with this product is cost control."
"The documentation leaves a lot to be desired for new users."
"There are things about it that we would like to be fixed, such as it is taking averages of average. This results in data that we don't expect."
"We have asked technical support questions, and sometimes they don't get back to us right away. Or when they do, it is not the right answer."
"While the tool is robust with many different capabilities, users would greatly benefit from more examples in the documentation."
"It would also be nice if we had more insight into our own usage of Datadog (agents and custom metrics). They provide a usage page which does help, but it is not in real-time."
"They should provide more templates for new vendor devices."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"More out of the box Cloud integration and capabilities."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The graphs and dashboard in the solution are areas that need improvement."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while OpenText SiteScope is ranked 28th in Application Performance Monitoring (APM) and Observability with 24 reviews. Datadog is rated 8.6, while OpenText SiteScope is rated 7.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security. See our Datadog vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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