We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"It has turned into an operational dashboard. If you felt something is going wrong, you can immediately open up Datadog. It has been our go to application because we know the answer will be there."
"Datadog is constantly adding new features."
"The most valuable aspect is the APM which can monitor the metrics and latencies."
"Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
"The monitoring functionality, in general, and tagging infrastructure are great."
"Datadog documentation on web pages has improved a lot and is pretty easy to follow and find."
"The dashboards and the performance of the software have been great."
"The ability to easily drill down into log queries quickly and efficiently has helped us to resolve several critical incidents."
"The feature I find most useful is the handy dashboard."
"The traffic log information we receive from Fortinet FortiAnalyzer is valuable."
"The solution does what it is supposed to. I want it to do reports for Fortinet and it does it well."
"The initial setup is straightforward."
"Stability-wise, I rate the solution a ten out of ten since, in our company, we have never experienced the solution crashing or having any other issues."
"The scalability is good. It is also good in the cluster nodes. You can make multiple FortiAnalyzer clusters groups, and you can distribute the logs between these FortiAnalyzer nodes. In other words, you can expand the scale."
"There are a lot of monitoring features available."
"The anti-virus protection it offers our clients is solid."
"When it comes to storing the logs with Datadog, I'm not sure why it costs so much to store gigabytes or terabytes of information when it's a fraction of the cost to do so myself."
"It lacks consistency in the APIs."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"The way data is represented can be limiting. When I first tried it out a long time ago, you could graph a metric and another metric, and they'd overlay, but you couldn't take the ratio between the two."
"At times, it can be hard to generate metrics out of logs."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"There is occasional UI slowness and bugs."
"We need more integration with security tools like Drata."
"The solution should include the ability to customize reports so that customers receive greater value and high level reporting."
"The solution costs too much."
"There are a lot of solutions on the market and Fortinet FortiAnalyzer is limited. It cannot be used across multiple vendors. They can improve by advancing their technology."
"The user interface could be a bit more user-friendly."
"It will be better if behavior or indicators of compromise were on the same licensing schema. Currently, it is an advanced feature that you have to purchase as an add-on. This is the reason we're trying to do the ELK so that we can integrate them and create those rules by using open-source software. It will also be better if it has some more integration with IT service management tools so that we can do endpoint protection and response based on those indicators of compromise or those behavior analysis rules that create events that can automatically flow. We can inject that data into a service incident ticket on our IT service management tool, and that way we can assign the ticket to the proper teams and respond right away. Currently, we only have integration with ServiceNow."
"Their pricing model is not the best and needs work."
"When using this solution, you need a high-level expert to make it work as it should."
"Fortinet FortiAnalyzer should come bundled with other Fortinet solutions. Additionally, the performance and updates could improve. They need to test their updates better so there are not as many bugs."
Datadog is ranked 3rd in Log Management with 137 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 87 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Grafana Loki, Graylog and ManageEngine EventLog Analyzer. See our Datadog vs. Fortinet FortiAnalyzer report.
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