We performed a comparison between CrowdStrike Falcon and NetWitness XDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: CrowdStrike Falcon stands out for its minimal impact on system performance, optimal resource utilization, and precise detection of threats. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options. NetWitness XDR is commended for its prompt threat response, seamless integration capabilities, and user behavior analytics. Users say NetWitness XDR could improve its threat intelligence and investigation. Some suggested updates to its reporting engine.
Service and Support: CrowdStrike Falcon's customer service is considered prompt and helpful. NetWitness XDR provides effective 24/7 technical support. While some were satisfied with the response times, others experienced delays of up to 48 hours.
Ease of Deployment: CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable. Some users found the initial setup of NetWitness uncomplicated, but others faced challenges.
Pricing: Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive. The total cost of NetWitness XDR depends on the environment and the number of endpoints. Larger users can receive discounts, but users say the solution might be too pricey for smaller companies. NetWitness XDR provides various licenses, including some that feature premium support.
ROI: CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers. NetWitness XDR has demonstrated positive outcomes by improving threat detection capabilities and facilitating digital forensics.
Comparison Results: CrowdStrike Falcon is favored over NetWitness XDR. Users like Falcon's lightweight design, machine learning capabilities, UBA features, and reliable cyberattack detection. The solution also earned praise for its integration with other systems and accurate threat detection. NetWitness XDR users mentioned difficulties with the initial setup and slow performance. CrowdStrike Falcon is considered reasonably priced, while NetWitness XDR is seen as expensive.
"Many people don't realize that Microsoft Azure, Exchange Online, and the security and compliance portal all sync together. For instance, within the Azure portal you can set security restrictions and policies to help secure your tenants... The good part of it is that these products have already been integrated. When you sign on as an admin you have global admin rights and that gives you access to all these features."
"We can use Defender to block and monitor for security purposes without needing multiple other products to do different tasks."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"The most valuable features are spam filtering, attachment filtering, and antivirus protection."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"It has great stability."
"The UI is simple and self-explanatory. Everything is easy to understand."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"The most valuable features of CrowdStrike Falcon include Falcon Fusion workflows and endpoint detection capabilities."
"The 10 hours a week that we are freeing up from having to manage and monitor our AV solution has really allowed us to focus on other areas of the business. This has been a huge return on investment."
"The stability is good; we haven't experienced any glitches or bugs."
"Scalability hasn't been an issue for us."
"The EDR is amazing and ease of integration with Splunk is a big plus. Integration with BigQuery is also a plus for me and workflow creation is easy. Overall, CrowdStrike Falcon is a great product."
"Probably the most valuable thing to me is the real-time response piece. The fact that I can connect to an endpoint as long as it is on the Internet, no matter where it is globally. I can remove files from the endpoint, drop files on the endpoint, stop processes, reboot it, run custom scripts, and deploy software. Pretty much no other tool can do all that."
"The log correlation is good."
"Ability to isolate the machine when there are malicious files."
"The stability of the RSA NetWitness Endpoint is very good."
"This solution allows us to locate the malware in real-time."
"It helps our security team respond more accurately when there are threats, then we get less false positives or negatives."
"RSA NetWitness does market analysis in a more granular form. It gives you full visibility."
"We've contacted technical support several times. They've been very good. They have been able to help us resolve our issues."
"It's a scalable solution. We have around five to eight customers using RSA NetWitness Endpoint, and we hope to increase the number of users."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"Customers say they want absolutely seamless integration between other Microsoft solutions and Defender XDR, including the ability to change device settings within the Defender portal. They need to contact the IT team responsible for the device management tools to change some settings. They would prefer that those changes be initiated directly from the Defender portal or applied from Intune without involving the IT operations team."
"There are other SIEM solutions that are easier to use, mainly based on the creation of rules, use cases, and groups."
"In the beginning, it's difficult to navigate the system because it is quite large. Just trying to find your way and understand how the system works can be hard. After spending quite a lot of time searching it's a lot easier, but I wish it were a bit more user-friendly when you're trying to find things."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
"The price should be adjustable by region."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"There is room for improvement in managing multiple customer IDs."
"It would be nice if they did have some sort of Active Directory tie-in, whether that be Azure or on-prem. Sometimes, it is difficult for us to determine if we are missing any endpoints or servers in CrowdStrike. We honestly don't have a great inventory, but it would be nice if CrowdStrike had a way to say this is everything in your environment, Active Directory-wise, and this is what doesn't have sensors. They try to do that now with a function that they have built-in, but I have been unsuccessful in having it help us identify what needs a sensor. So, better visibility of what doesn't have a sensor in our environment would be helpful."
"To simplify the budgeting process for our clients, CrowdStrike should consider offering bundled packages that include essential features."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
"CrowdStrike Falcon needs to improve their host management system."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"The support for different OS versions needs improvement because sometimes due to business conditions, updating our OS is impossible."
"It does take more time to scan than other solutions."
"When analyzing something, you have to click several times. It requires a lot of effort to find something."
"The initial setup requires a high level of skill."
"The solution lacks a reporting engine."
"The solution is modular, for example you can buy the RSA ePack, which you buy as a module is not part of the conduit solution. They could include it and have it as an all-in-one solution."
"The contamination feature could be improved."
"NetWitness Endpoint's blocking feature does not work properly - if there's a malicious process, it's not possible to kill it via a custom rule unless and until it's flagged as malicious."
"We would like to see the hunting and investigation features of this solution improved, in order to provide better visibility of issues."
"The deployment process is complex. I don't know why, but this solution will suddenly stop working. Logs stop coming. Often, one thing or another stops working. Most of the time, one of my team members is working with troubleshooting and working with technical support. Log passing is also one of the biggest challenge."
CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews while NetWitness XDR is ranked 17th in Extended Detection and Response (XDR) with 15 reviews. CrowdStrike Falcon is rated 8.8, while NetWitness XDR is rated 8.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of NetWitness XDR writes "Beneficial single unified dashboard, good native application integration, and high availability". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas NetWitness XDR is most compared with Darktrace, ExtraHop Reveal(x), SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Vectra AI. See our CrowdStrike Falcon vs. NetWitness XDR report.
See our list of best Extended Detection and Response (XDR) vendors, best Endpoint Protection Platform (EPP) vendors, and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
