We performed a comparison between CrowdStrike Falcon and ESET PROTECT Enterprise based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The unified view of the threat landscape on a central dashboard is the most valuable feature."
"A crucial aspect for our team is the inclusion of identity and access management tools from the vendor."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"Microsoft Defender's most critical component is its CASB solution. It has many built-in policies that can improve your organization's cloud security posture. It's effective regardless of where your users are, which is critical because most users are working from home. It's cloud-based, so nothing is on-premise."
"The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"Having a single pane of glass for all Microsoft security services makes everything much easier. A security analyst can go to a single portal and see everything in one view. The integration of everything into one portal is a huge benefit."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"The ability to execute real-time response, or, that you can connect to the agent and see exactly what processes are operating, is the most important feature of this solution."
"CrowdStrike Falcon offers a comprehensive dashboard that is highly effective in protecting against and blocking external infiltration attempts."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"The most valuable feature of CrowdStrike Falcon is its accuracy. That's very important for me. False-positive are very bad for everyone. As we are a financial institution, it's even worse. I like Falcon because it's very accurate."
"The stability is very good."
"I like the overall reports of this solution. They are crisp, and to the point."
"Overall, what I found most valuable in CrowdStrike Falcon is its good mechanism. It also has a good reporting feature. CrowdStrike Falcon is an invaluable tool because, through it, you can take quick action, for example, when an OS is missing specific patches."
"I like Falcon's threat detection and endpoint investigation features. It's a user-friendly solution."
"We can easily manage resources, disable or enable clients and update them."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"ESET PROTECT Enterprise is reliable."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"The solution offers a lot of configuration capabilities."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"The solution doesn't have high memory usage."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"Sometimes, configurations take much longer than expected."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"It would be highly beneficial if CoPilot could identify anomalies within the network and notify the IT team."
"From an integration standpoint, it is always improving overall. With Security Copilot coming out, as partners, we are waiting for the GDAP support so that we can actually see Security Copilot on behalf of customers if they subscribe to it."
"Stability could be improved by avoiding frequent changes to the interface."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"We encounter occasional issues, such as when disabling network access for a host that uses CrowdStrike."
"The price is too high."
"The portal can be clunky to navigate at times and has room for improvement."
"An improvement would be to extend support to legacy and unsupported servers."
"CrowdStrike needs to quit making up stuff about its features and functionality to bash its competition."
"Falcon could be improved with more function on the mobile end of things and better optimization with mobile devices."
"CS Falcon sensing capabilities for non-domain machines should be enhanced since the agent doesn't detect the neighbor's IP Address and/or any anomaly which was identified in the network for the non-domain machine."
"They respond quickly on the weekdays, but the weekend response times are slower."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The solution can be quite technical and therefore is challenging for new users."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The availability and sustainability could also be improved."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"I would like to see more features on the reporting side of things."
"Its automation can be improved."
"The tool is complex and expensive."
CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews while ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews. CrowdStrike Falcon is rated 8.8, while ESET PROTECT Enterprise is rated 9.0. The top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". On the other hand, the top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and SentinelOne Singularity Complete, whereas ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and ZoneAlarm. See our CrowdStrike Falcon vs. ESET PROTECT Enterprise report.
See our list of best Extended Detection and Response (XDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
