We compared Commvault Complete Data Protection and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Commvault Complete Data Protection is highly regarded for its extensive recovery options and compatibility with diverse storage systems. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Users suggest that Commvault Complete Data Protection could offer more Windows security features and a unified console. They said Commvault should expand support for container-based systems and improve its ability to archive large video files. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Commvault Complete Data Protection earned mostly positive feedback for its customer service, but some Commvault customers mentioned concerns about network-related support and the need for more direct access during emergencies. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: The setup process for Commvault Complete Data Protection is complex, time-consuming, and may require outside help. The lack of sufficient documentation and online resources adds to the difficulty. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Commvault may need to lower its price to attract customers in certain regions and customer segments. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Commvault Complete Data Protection offers significant cost savings. Some enterprise customers estimated that they saved between $100,000 to $300,000 by reducing labor costs, speeding up backup and recovery, and implementing remote access. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Commvault Complete Data Protection is a robust and flexible solution with the potential to save customers money, but users say the setup is too complex and it needs better support for container-based systems. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"The convenience of backing up and restoring simultaneously is very valuable."
"It is a stable solution."
"Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"I like the product because of its simplicity and the fact that it provides one single interface for managing everything, including storage, data, and policies."
"Commvault Backup & Recovery's search utility is its most valuable feature."
"The solution’s user interface for managing the on-prem environment is good."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"The price is much lower than competitors that do the same function."
"The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM)."
"The backup for physical machines and replication for the virtual environment are the most valuable aspects."
"The speed of the backups and replications is fantastic and, for the most part, the simplicity of use has been wonderful."
"The back-up and restore functions work great and it's easy to use."
"The ability to create a replica of all virtual machines is a great feature."
"All in all, NAKIVO helped us save a lot of time."
"Commvault has two management dashboards. The first is the CommCell Console, which is Java-based, and the second is Command Center. We don't always find all the features we need in the Command Center and we need to go through the Java console, and sometimes features are only on the Java console."
"The product is a bit complex."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"Data center backup must be improved."
"Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know."
"Persistent binding is a feature that I would like to see in the next release of Commvault."
"The backup speed needs improvement."
"It would be a good thing to have some use case and architecture examples online to understand integration in complex infrastructure."
"The upgrade process is a bit dated and could use some changes."
"There could be better integration with other solutions, such as Amazon S3."
"The only thing we have encountered that we would like to see improved in the future are error messages. They could be more detailed and helpful, without the need to send logs to support. Failing that, the part of the log related to the error could be displayed alongside the error message, so I can investigate the error without looking through all of those logs that I'm able to download."
"I had to manually install SNMP, which wasn't hard, but a step I had to take, to plug this into the monitoring system."
"It is missing the file and folder backup; however, this product is meant for virtual machine backup and recovery, so that is really outside of the scope of the software."
"In the future, it would be nice to have support for Zimbra email, Collabora Office, and the NextCloud content collaboration platform."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Commvault Cloud is rated 8.6, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and IBM Spectrum Protect. See our Commvault Cloud vs. NAKIVO Backup & Replication report.
See our list of best Backup and Recovery vendors and best Disaster Recovery (DR) Software vendors.
We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.