We compared Acronis Cyber Protect and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"This is a perfect option for an SMB."
"I've reimaged servers and been back up and running in exactly no time with the completely new hardware."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"It's always stable. It's very good, useful, and user-friendly."
"It actually does its job very well and has interesting capabilities, but it has the most awful interface."
"Universal Restore is valuable to us."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"The most valuable features of Acronis Backup are instant restore, antivirus, and ransomware protection. Additionally, the documentation is good."
"The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
"Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product."
"For my purpose, I find VM Backup to be the most useful, as it gives me the ability to create image-based, incremental backups of VMware, Hyper-V, and Nutanix AHV VMs."
"The back-up and restore functions work great and it's easy to use."
"The ability to use a variety of cloud providers rather than being tied into one is a huge bonus."
"Backup jobs are running smoothly every day with job reports sent to email after they finish each job. That gives us peace of mind."
"Backups are very easy to implement and schedule, the product is very useful, and the recovery procedure is very extensive and feature-rich."
"It is fast, simple, powerful, and has a price without competition."
"I would change the GUI a little to make it a bit more interactive. It should have a slightly more updated look, not something which looks like it was designed five years ago despite the fact it is easy to follow and very appealing."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"The support and documentation must be improved."
"The problems that we face are often related to the customer's network, although sometimes there are problems with the software, such as an error in the configuration."
"For smaller companies it's a little more challenging to maintain."
"It would be nice to have it on the cloud platform without using third-party equipment."
"In the span of six months, maintenance is done at least twice and you are told that it is coming up, with apologies for the inconvenience. It's a distraction, and it interferes with the backup schedule."
"The pricing could be improved."
"I would like to have a built-in SNMP client, which is important if we want to monitor it using Zabbix, Nagios, or another monitoring solution."
"It could be a little bit faster in terms of backup and offer more reliable SQL server backups."
"The upgrade process is a bit dated and could use some changes."
"Updating VM Tools on a replicated VM could be better."
"Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL."
"There is a familiar error that pops up and that is a VM error as much as it is a Nakivo error. It says that the job couldn't calm the VM and restores might be impacted. That error is, to say the least, a bit scary. I have seen this type of error on other backup systems also."
"Updating VM Tools on a replicated VM could be better."
"There are many features we have not had the opportunity to try, such as Tape Backups, Office 365 backups, and many other things."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Acronis Cyber Protect is rated 8.2, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud and Azure Backup, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Rubrik, Zerto and Commvault Cloud. See our Acronis Cyber Protect vs. NAKIVO Backup & Replication report.
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